[fixed] 2.0 freezing when browsing with prehear

Does make you made i also still have no reply from NI !!!!!!!!

 

I submitted bug report without reply for about 2 weeks now (mind you it's been holiday season so I can see why some delay). At any rate Maschine 2.0.5 with Halycon Sky as a plugin now crashes on me when I try and change things in the software. It's become unusable. I'm on the verge of selling Maschine and getting Arturia Spark. I mean hell..A couple of updates now and the #1 bug is not even touched upon.

 

I have a bunch of NI's expansion packs including Halcyon. During the holidays I used NI's discount code to buy Vintage Heat and once I installed it on my Mac Pro, Maschine 2.0.5 became totally unusable. It would crash immediately upon startup. I tried reinstalling it and it didn't help. I wound up installing 2.0.2 and that at least got me running again. I too submitted a bug report a couple of weeks ago and never heard from them.

 

My bug report was answered after a week or so, without any real acknowledgement or insight. Pretty sure I was just referred to an FAQ or something.

Really really disappointed by how this issue is being completely ignored. This thread is pretty much the only way of keeping a persistent account of the users having the problems though so it shouldn't be left to die

 

I'm right there with many of you. Maschine 2.0 is almost useless at this time given that I have to reset my soundcard and/or computer constantly just to scroll through and load samples into projects. I've had to use Finder in OSX to scroll samples, which is a doable work around but completely defeats the purpose of the internal 2.0 browser and connectivity with the controller. At that rate I can just get back on Ableton and abandon Maschine software altogether.

Really love using the hardware as it became a great addition to my setup. But the frustration this issue is causing doesn't leave me too excited considering all of the money dumped into NI the past year.

 

I have to stop the beat, and ever so carefully scroll thru the sounds to find what i want, because if I go fast, it freezes. Never crashes. Just hiccups. Im on windows 64 home premium but this is a software issue that doesnt have anything to do with setup. Im buying a mac mini this week so we will see if the same thing happens on a much faster computer. i assume it will, as it seems to be a bug in the software.

 

Frankly I do not know what the delay is here in fixing the issue. Battery 4 doesn't have this issue and you can pre-hear samples in that. I herd that the code in 2.0 was supposed to be optimized over previous versions and yet 1.8 loads and operates so much quicker and doesn't kill your CPU in pre-hear or loading of samples. At this point I want it fixed or a refund on 2.0 and Halcyon Sky.

 

got this too !
maschine 2

 

what about everyone ask for a refund????I´m in!!!

 

I can't believe that no-one from Native instruments - no-one at all- has been in touch with us via email or on this thread to give us any information about this problem. Is it so fundamental it can't be fixed? If so, give us all a refund straight away. If it can be fixed, give us an idea of the progress being made toward that goal.

For Native Instruments to be so aloof with their customers is not acceptable these days. I get sent marketing emails from them every other day trying to sell me more stuff, when the stuff they've sold me already doesn't work! Contrast that with the total lack of communication regarding their buggy software. It makes them look really bad.

 

The only option at the moment is to use the 1.8 software? Not sure why I paid to buy 2.0 if that is the case. Seems like a complete waste. I would consider selling it all but am tangled in the web of the Komplete Crossgrade which I do not want to give up. So I just have to wait it out and watch the Maschine collect dust in the corner. The clock keeps ticking....

 

My answer from NI was to install the support tool to analyze the issue so hopefully that will lead to something. Perhaps if we all do this it can speed things up. Though they should be able to reproduce the issue in lab I feel, unless they only test on supercomputers.

 

I'll jump on that as well. Hopefully as you said, if multiple folks do it maybe this issue can be fixed sooner than later. I would think though that they should already be able to replicate this issue given that a good number of us on here are going through it. It isn't an isolated case.

 

Hi all. I suffer from the browser freeze but only if any of my midi inputs are active, whether the device is usb or 5pin midi it does not make any difference the maschine software will freeze in prehear mode, also when slicing samples maschine will freeze temporary as this uses prehear audio mode. If i de-activate my midi devices in preferences then i dont suffer from any prehear freezes. This is my only issue with maschine 205. also i have it installed on a tower pc and mac laptop and they both suffer from the same issue.

 

Interesting. Are you including your Maschine controller when you talk about midi devices?

 

deactivate ALL midi devices including maschine's own midi input. any midi input turned on makes it freeze for me.

 

hey bro !!! I'm having that same issue. I just posted the same question. SMH. it's annoying and it's driving me crazy. I can't even make beats right. Smh. I hope N.I. is reading this thread and better fix it asap.

 

Support tool?

 

https://download2.native-instruments.com/support/NIsupportTool.zip

I think this is what you are asking about.

 

Sounds like I'm having the same issue like many of the people on this thread, I just installed 2.0 today and imported a few of my drumkits and it doesn't matter with prehear on or off it freezes and crashes when I'm scrolling thru samples, I'm hoping NI is working on a update to address this major issue.