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Solved FM8 prevents Pro Tools 2021.7 from loading

Discussion in 'FM8' started by dramis, Aug 12, 2021.

  1. dramis

    dramis New Member

    Messages:
    3
    Hello!

    Just installed PT 2021.7 and got an AAE-9178 error as it tried to load the FM8 synth from Native Instruments' Komplete suite. Uninstalled FM8, PT loaded fine. All the other plugins from the suite load correctly. Reinstalled FM8, got the error again. Uninstalled FM8, all is well...

    Any clues? (System info summary below)

    Thank you! :)

    Operating System
    Windows 10 Pro 64-bit
    CPU
    Intel Core 2 Quad Q9400 @ 2.66GHz 37 °C
    Yorkfield 45nm Technology
    RAM
    8.00GB Dual-Channel DDR2 @ 332MHz (5-5-5-15)
    Motherboard
    Dell Inc. 0M858N (CPU)
    Graphics
    DELL 1707FP (1280x1024@60Hz)
    HP 27w (1920x1080@60Hz)
    Intel Q45/Q43 Express Chipset (Dell)
    Intel Q45/Q43 Express Chipset (Dell)
    Storage
    111GB KINGSTON SA400S37120G (SATA-2 (SSD)) 27 °C
    465GB Western Digital WDC WD5003AZEX-00RLFA0 (SATA ) 32 °C
    1397GB Seagate BUP Slim SL SCSI Disk Device (USB (SATA) ) 30 °C
    Optical Drives
    TSSTcorp DVD+-RW TS-H653G
    Audio
    Yamaha Steinberg USB Audio
     
    dramis, Aug 12, 2021
    #1
  2. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    1,339
    Hey dramis,
    We'd like to look into this issue, could you submit a request through this typeform, please include this information as well as the result of our support tool: https://bit.ly/NISupport_Synth
     
    Jeremy @ NI, Aug 18, 2021
    #2
  3. dramis

    dramis New Member

    Messages:
    3
    Will do. Thanks for the reply Jeremy!
     
    dramis, Aug 19, 2021
    #3
  4. dramis

    dramis New Member

    Messages:
    3
    Hello again,

    Uninstalled FM8 with the NI Uninstall RegTool_64bit. Reinstalled. Trashed my Pro Tool Preferences and got the same AAE-9178 error when Pro Tool scanned my plugins and got to FM8.

    Decided for whatever reason to run PT again as Administrator and it scanned FM8 properly. Closed PT and ran it again not as an Admin and it works fine.

    I have no clue why I had to rescan the plugins as Administrator to get it to accept FM8. Never had to do such a thing.

    But it works, Go figure....

    Thanks for your help!

    dramis
     
    dramis, Aug 21, 2021
    #4
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