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Freeze button locked?

Discussion in 'TRAKTOR DJ (for iPhone and iPad)' started by gusunger, Mar 4, 2013.

  1. gusunger

    gusunger New Member

    Messages:
    2
    Hi

    This has happened to me twice now and I can't figure it out - the freeze button becomes unavailable, and whenever I tap the waveform it adds flag points without me wanting it to.

    Does anyone know why this is?

    thanks

    Gus
     
  2. Karlos Santos

    Karlos Santos Rocket Man

    Messages:
    12,126
    Welcome To The Forum.

    Can you tell me what you did immediately prior to getting this freeze..?

    Also please can you try to reproduce this by doing these steps:

    Open Hotcue drawer on deck B
    Press and Hold Hotcue 5, wait for hold mode to activate
    Now Swipe up to open the browser
    Load a new track
    Touch the Waveform

    Let me know if the freeze/hot cue issue occurs.

    Karlos
     
  3. Overdubbed

    Overdubbed New Member

    Messages:
    10
    This has happened to me several times as well. Karlos, your repro steps didn't work, but now that I know about "hold mode", that's definitely the mode it's in when it's stuck.

    I see where you're going with the "5" hotcue, as that's easy to hit while trying to swipe the tray up. This *does* only happen while I'm using the swipe-to-open gesture and not when tapping on the Music icon in the top bar, or the album art. And it's always the bottom track, IIRC. But I couldn't force it to happen with any variations of your repro.

    A few other things (remembering from last time it happened to me)
    - it really does get stuck in this mode, loading new tracks into that deck doesn't clear it
    - clicking the Home button and then re-entering the app doesn't clear it
    - it will eventually get cleared - after 10 minutes or so I usually check by touching the stuck deck and it's working; not time-based just after I've hit enough stuff on the screen

    I'll keep trying to force it...
     
  4. weltraumpapst

    weltraumpapst Forum Member

    Messages:
    102
    had the same problem like 2 or 3 times.. couldnt reproduce it..
     
  5. Karlos Santos

    Karlos Santos Rocket Man

    Messages:
    12,126
    Thanks for the info guys. I can take this to the devs.
     
  6. gusunger

    gusunger New Member

    Messages:
    2
    Thanks for your replies.

    I found that if I held down the Flag button the problem was resolved.

    Thanks.
     
  7. kieranbowley

    kieranbowley Forum Member

    Messages:
    140
    I've also had this issue and could not replicate or resolve without closing and opening the program.
     
  8. qaswa

    qaswa NI Product Owner

    Messages:
    6
    I have also seen this problem. It only happened on one channel (B). Very frustrating because once in this mode, I couldn't edit the beat grid or scrub (just drops cue points). It happened about an hour into my set.
     
  9. kieranbowley

    kieranbowley Forum Member

    Messages:
    140
    I have had this problem again a couple of times now. I can confirm the of you hold down the Cue Point "Flag" button it will resolve this problem.

    Not ideal but until a preventative fix is implemented at least you can get your normal deck controls back.

    KB.