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Grace period update..

Dieses Thema im Forum "ABSYNTH" wurde erstellt von sonic61, 28. Juli 2003.

Status des Themas:
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  1. greenfairy

    greenfairy NI Product Owner

    Beiträge:
    9
    2 weeks and counting.

    $249.00 for grace period updates * 1000 customers = Well, let's just say my numbers are way off and only 500 customers bought the grace period update for $200 (the price after marketing and packaging)

    $200 * 500 = $100,000.

    Now someone tell me they can't afford to pay a couple of employees a little overtime to take care of their customers.

    PS Spikey,
    Even though you think I'm biting off some "virtual heads" and demanding that I have my program NOW, I'm really not doing any of that. Well, at least in my email marked: ATTN TINA, I did not do any of the above. Unless you work at NI and your name is Tina, how would you know?
     
  2. noumena9

    noumena9 NI Product Owner

    Beiträge:
    218
    Well. Another week.

    Warez kiddies had this software on about 8/1 (no kidding!). I could have bought it new on the 8/9. If I paid for an upgrade I could have had it on 8/14.

    But since I went out an bought Absynth the minute ver2 with OSX and sampling support was announced I'm still waiting... a month more than the people who never have and never will purchase Absynth.

    AND I won't get the free patches that J.M. seems too scared to tell us will not be given to Grace Period upgraders.

    dammit!
     
  3. nlight

    nlight Forum Member

    Beiträge:
    26
    Sorry for you guys, specially noumena9:
    i finally got my update link today.
    now it's up to me to get it running properly.
    standalone crashes and vst mode doesn't support edit mode.
    So i don't know if i should be happy or not.
    Goodluck with your orders.

    Regards, Bas.
     
  4. noumena9

    noumena9 NI Product Owner

    Beiträge:
    218
    ugh. i of course meant 7(july) instead of 8(aug) in my post above... oops.
     
  5. Purusha

    Purusha NI Product Owner

    Beiträge:
    179
    Just got my update - at last!

    The registration systems not working though!

    (Rolls his eyes).

    ;o)


    Chris
     
  6. noumena9

    noumena9 NI Product Owner

    Beiträge:
    218
    and still nothing.

    I'm going to call NI USA again.
     
  7. greenfairy

    greenfairy NI Product Owner

    Beiträge:
    9
    And yet another day. Let us know what they tell you Noumena.
     
  8. noumena9

    noumena9 NI Product Owner

    Beiträge:
    218
    Two calls to NI usa and no call back.. they usually call back within an hour or two.

    Maybe they are as tired of hearing about how long this is taking as I am.

    FOR CRYING OUT LOUD! DO SOMETHING! GET THE LINKS OUT! PLEASE!

    thank you.
     
  9. nlight

    nlight Forum Member

    Beiträge:
    26
    Hi there,
    my registration doesn't work either. Haven't got the registration number back yet.
    By the way, Absynth isn't usable for me, i can only listen to the 128 new presets.
    Quit expensive; 289,- euros for 128 samples!

    Later, Bas.
     
  10. noumena9

    noumena9 NI Product Owner

    Beiträge:
    218
    am I the only one still waiting?

    Did I get put on the **** list because I have been vocal about my problems with NI?

    Who else is still waiting?
     
  11. sonic61

    sonic61 New Member

    Beiträge:
    7
    noumena9


    No mate, I'm still waiting too. I sent mine off nearly 4 weeks ago. I sent mine to the us NI office (.com) first of all then got an email telling me that it had been forwarded to the berlin office as all the grace period updates are handled from there (i'm based in London). I dont know when I'm going to get it if I'm going to get it at all. Why didn't they tell us that we should sent it to the berlin office first of all?

    This is just one pebble in a long line of crap that people get from NI and then they complain about piracy and the warez community. If they start treating customers with a bit of respect then people will buy more goods.

    So, no, You're not alone my friend.

    Sonic...........
     
  12. erikr

    erikr New Member

    Beiträge:
    6
    I waited two and a half weeks for my update link. I got home after being out of town for two days to find that my link had already expired. Two day timeout!?!? Thanks NI.
     
  13. greenfairy

    greenfairy NI Product Owner

    Beiträge:
    9
    I hope they're at least fixing all the bugs the program has!!!
     
  14. DJTOMMYBOY

    DJTOMMYBOY NI Product Owner

    Beiträge:
    18
    Yeah Yeah Screw this

    I got my update, its useless to me. Im using Logic Platinum 6 and it
    doesn't work as an Audio Unit. What is the point of even getting it??
    I feel ripped off big time. I have had absynth for 7 months now and have not been able to use it. The salesman lied to me and said it would work in OSX and I bought Absynth 1 & Battery. They never worked and I couldnt get my $$ back. I hope you guys are having better luck than me. Imagine, a program that doesnt work for Logic?? WTF???
    Am I the only one using Logic on here??
     
  15. nlight

    nlight Forum Member

    Beiträge:
    26
    He Tommy,
    it isn't Emagic only; it doesn't work in Cubase too.
    I can't use it either.Only the 128 presets.
    Even after the latest update.
    What soundcard do you use, could it be M-Audio?
    Waiting is the only solution i guess.

    Regards, Bas.
     
  16. DJTOMMYBOY

    DJTOMMYBOY NI Product Owner

    Beiträge:
    18
    ...

    Yeah Im using a Maudio USB Quattro. Everything is working fine but Absynth
    isnt
     
  17. nlight

    nlight Forum Member

    Beiträge:
    26
    I guess NI hasn't tested Absynth with M-Audio gear together with OSX properly.
    It works ok on a pc with M-Audio.

    Later, Bas
     
  18. Jake Mandell

    Jake Mandell Forum Member

    Beiträge:
    411
    Actually, we did test, and our contacts at M-Audio couldn't find any problems. It seems that the problems were isolated to some mysterious system configurations that unfortunately affected some OSX users. The latest updates of the M-Audio drivers (from August 1) and Absynth 2.02 clear up the problem, in any case.

    Best,

    jake

     
  19. nlight

    nlight Forum Member

    Beiträge:
    26
    Sorry Jake, it isn't working good yet.
    I've just un-/reinstalled Absynth + update 2.02 and it worked! ONLY ONCE !!
    In standalone mode that is.
    Any ideas ???

    Regards, Bas.


    G4 533, 1,1 Gig RAM, SX/Reason2.5/etc.
    M-audio 410/Midisport 2x2
    Roland A-37Waldorf Rack Attack/Evolution uc-16
     
  20. nlight

    nlight Forum Member

    Beiträge:
    26
    In addition (also to the other thread) i am using the newest drivers since the day they came out.(it may be hot in here but i'm not stupid)

    Regards, Bas

    ps i'm in holland Jake.
     
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