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Guitar Rig 2 Activation Problems

Discussion in 'Product Installation and Activation (Archive)' started by Tygguher, Jun 27, 2007.

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  1. Tygguher

    Tygguher NI Product Owner

    Messages:
    4
    Hi I just recently reformatted my hard drive and after i installed guitar rig 2 I am having activation problems. At first it was saying that my guitar rig 2 was activated in service center but when i loaded guitar rig 2 it would say i needed to activate. So i deactivated both system IDs register to my activation not knowing that you can only use the same system id once. Now i cant activate at all. Can someone help me? I am bummed that i can't use this software now.
     
  2. Marius @ NI

    Marius @ NI NI Team NI Team

    Messages:
    1,052
    Hi Tygguher,

    please contact our Registration support as mentioned in the forum announcement at the top of this forum. We need the username from your account and the system id from the Guitar Rig 2 Reg Tool in order to help.
     
  3. Tygguher

    Tygguher NI Product Owner

    Messages:
    4
    OK i sent in two support requests, the last one i believe has the information you need. and here is the tracking number for it....
    RS 221894
    Any help would be much appreciated!
     
  4. Marius @ NI

    Marius @ NI NI Team NI Team

    Messages:
    1,052
    Hi Tygguher,

    I replied to both of your requests. Please let me know if these answers did not help.
     
  5. Tygguher

    Tygguher NI Product Owner

    Messages:
    4
    I read your replies and did what was instructed and i am still getting the same problem. The version on both the plugin and the standalone are current and were current so i have no idea why this is happening i am really getting frustrated.
     
  6. Tygguher

    Tygguher NI Product Owner

    Messages:
    4
    Ok i dont know how but i uninstalled, then reinstalled and applied the latest updates and it activated properly. Thanks for the help!
     
  7. dac

    dac NI Product Owner

    Messages:
    7
    I am having the same problem. This SUCKS BAD. Where do I contact, and what do I send?
     
  8. ew

    ew Moderator Moderator

    Messages:
    21,328
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