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Solved Guitar Rig 6.2.2 Won't Launch [SOLVED]

Discussion in 'GUITAR RIG' started by David NI, Jul 22, 2021.

  1. David NI

    David NI New Member

    Messages:
    12
    Neither the standalone nor the plugin (Cubase 11.0.30 Pro) launches after updating to 6.2.2. The previous version (6.2.1) worked fine (both standalone & plugin). All other KUCE13 software works properly.

    I'm running Windows 10 Pro ver 1909 on a 6-core i7-8750H laptop with 16 GB RAM and have a Focusrite Scarlett 4|4 audio interface (and am using the ASIO driver).

    Here's the Event Viewer Error Entry:

    Faulting application name: Guitar Rig 6.exe, version: 6.2.2.137, time stamp: 0x60f680e3
    Faulting module name: Guitar Rig 6.exe, version: 6.2.2.137, time stamp: 0x60f680e3
    Exception code: 0xc0000005
    Fault offset: 0x000000000075bf23
    Faulting process id: 0xcc0
    Faulting application start time: 0x01d77f2d3ae9f432
    Faulting application path: C:\Program Files\Studio\Native Instruments\Guitar Rig 6\Guitar Rig 6.exe
    Faulting module path: C:\Program Files\Studio\Native Instruments\Guitar Rig 6\Guitar Rig 6.exe
    Report Id: 5bc36c6f-8c09-4100-8957-6d824ff57893
    Faulting package full name:
    Faulting package-relative application ID:

    Where can I (manually) download the previous version: Guitar Rig 6.2.1?
     
    David NI, Jul 22, 2021
    #1
  2. Blindeddie

    Blindeddie Well-Known Member

    Messages:
    3,665
    You would need to contact support as previous builds of the latest version are usually not available. I will tag Eddie @ NI to see if your request can be expedited!
     
    Blindeddie, Jul 22, 2021
    #2
  3. David NI

    David NI New Member

    Messages:
    12
    Thank you!
     
    David NI, Jul 22, 2021
    #3
  4. Eddie @ NI

    Eddie @ NI NI Team NI Team

    Messages:
    216
    Hey David,

    this sounds like some database files got corrupted during preset scanning. You could try the following things:
    (substitute ***Your_Username*** with your correct Windows use name)
    1. Go to the folder "c:\Users\***Your_Username***\AppData\Local\Native Instruments\Guitar Rig 6\" and delete the file "LastEditBuffer.tle". After that start Guitar Rig 6 standalone.
    2. The other option is to delete the whole database file. (This unfortunately would remove all color tags you assigned to presets in the Guitar Rig Browser.) In order to do this you just need to delete the folder "c:\Users\***Your_Username***\AppData\Local\Native Instruments\Guitar Rig 6\Database\". After that start Guitar Rig 6 standalone.

    Cheers,
    Eddie
     
    Eddie @ NI, Jul 23, 2021
    #4
  5. David NI

    David NI New Member

    Messages:
    12
    Hi Eddie,

    I did not have the file "LastEditBuffer.tle" in my Guitar Rig 6 folder, so I could not try suggestion #1.

    However, I tried suggestion #2 and it worked like a charm. Thank you!

    Cheers,
    David
     
    David NI, Jul 23, 2021
    #5
    • Like Like x 1
  6. Eddie @ NI

    Eddie @ NI NI Team NI Team

    Messages:
    216
    Hi David,

    I'm glad that Guitar Rig 6 works again for you :)

    Cheers,
    Eddie
     
    Eddie @ NI, Jul 26, 2021
    #6