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Guitar rig 6 Cpu and crash

Discussion in 'GUITAR RIG' started by Alibozis, Oct 10, 2020.

  1. ACM

    ACM New Member

    Messages:
    8
    Latest version of guitar Rig and latest version of Ableton Live 11. There is no crash log in Ableton Live, as it is GR6 that's the issue, not Ableton.
    I don't use GR6 any longer, had to move on to something that works.
    here's GR6, Watch cpu meter, even while doing nothing.

    https://imgur.com/a/ATPpLBy
     
  2. Eddie @ NI

    Eddie @ NI NI Team NI Team

    Messages:
    216
    I'm sorry to hear that. I was under the assumption that by crash you meant that the application (Ableton Live) actually crashes.
    What you are experiencing are audio dropouts due to high cpu load. This can be alleviated by various measures as already posted in this thread, e.g. increasing the block size of your sound card and not using a built-in Intel graphics chip. One thing you could try: Do you also experience the audio dropouts when the Guitar Rig UI is closed?
     
  3. ACM

    ACM New Member

    Messages:
    8
    increasing the block size of your sound card:
    Buffer size is set to 128 (anything below is unacceptable), but even with buffer size set to 256 or 512, nothing changes.
    not using a built-in Intel graphics chip.
    All MacBooks and Mac mini have built-in intel graphics. If you’re saying that GR6 was not developed for thousand of users with a built-in intel graphic cards, why is that not stated on the website before buying??
    Do you also experience the audio dropouts when the Guitar Rig UI is closed?
    Less, but it happens, and one time is too much in audio recording. It ruins the complete recording.
    So, bottom line is: I spend 200$ and the only way to make GR6 run is buy a new computer?
    Mac mini intel i7, 32Gb ram, SSD.

    luckily all other sofware and plug-ins (Waves,Oxford, Izotope,….) don’t have issues with intel built-in graphic card.
     
  4. Eddie @ NI

    Eddie @ NI NI Team NI Team

    Messages:
    216
    Hi ACM,
    of course we have tested Guitar Rig on MacBooks and Mac minis, it was even developed on those (amongst others). So I'm am not at all saying what you are implying. Unfortunately some older integrated Intel graphics cards have some issues with their OpenGL support which is required for Guitar Rig 6.
    But since you are still experiencing audio dropouts even when the Guitar Rig UI is closed we can exclude this as the main source for error.
    So do I understand you correctly that this is only an issue in Ableton Live but when you are using Guitar Rig 6 in Standalone mode or in Logic then it works for you? Are you using VST or AU in Live? Do they both show the same CPU overload issue?
     
  5. ACM

    ACM New Member

    Messages:
    8
    Unfortunately some older integrated Intel graphics cards have some issues with their OpenGL support
    My Mac has Intel UHD Graphics 630 1536 MB, supports OpenGL 4.6 and Direct X 12. Which means, it shouldn't be a Problem.
    and in standalone and in Logic I have no issues. only in Ableton Live 11, cpu 50-80%. I was using AU, and tested with VST now. minor improvement, but the pops and cracks are still there.
     
  6. EvilDragon

    EvilDragon Well-Known Member

    Messages:
    19,938
    Overally Live 11 does use more CPU than Live 10, that seems to be the general sentiment shared by many users.
     
  7. ACM

    ACM New Member

    Messages:
    8
    I don't have any issues whatsoever with any third party plug-ins in Ableton Live 11, no problems but with one: Guitar Rig 6
     
  8. EvilDragon

    EvilDragon Well-Known Member

    Messages:
    19,938
    Well, I'm just mentioning this as other Live users have noticed the same thing, regardless of plugin, L11 uses more CPU than L10. And it's not as if Live was ever a very CPU efficient DAW either.
     
  9. Coffinweed

    Coffinweed NI Product Owner

    Messages:
    150
    I'm not using GR6, but, in stand alone mode, I would pull components out of the preset until I find the guilty component. No component would tap out a processor unless it was buggy.

    Most likely would be new components, or if the preset is empty, GR6 itself is the problem.
     
  10. Coffinweed

    Coffinweed NI Product Owner

    Messages:
    150
    To NI Team,

    Are there any system processes that would cause problems if disabled?

    Any system settings, besides power management, that could interfere with GR6?
     
  11. madboy

    madboy NI Product Owner

    Messages:
    3
    I am also getting this problem, I have just bought a very powerful computer:

    64gb ram
    Everything on ssd drives
    Intel(R) Core(TM) i7-9700KF CPU @ 3.60GHz 3.60 GHz
    Ableton 11
    NVidia GeForce GTX 1660 super graphics card

    Getting 39% cpu usage on JC sparkly stereo leslie delays - the replika module on its own takes up 18% of my cpu, whe i use the replika xt plugin with guitar shimmer preset its not even 1%

    Any ideas why this is?

    Cheers,
    Mike
     
  12. DominikF

    DominikF New Member

    Messages:
    16
    Starting Guitar Rig 6 standalone watching the CPU skyrocketing.
    The only difference is that my new PC has the Graphics Card in Common, a Asus GT 1030 because that's what I took out of my I7-7700 build and installed it this week in my brand new Ryzen build.
    I only have problems with Guitar-Rig 6 and now the new Kontakt 6.6 update...

    I hope I will not be ignored this time.

    ( Win 10/64 ) Guitar-Rig-Ryzen CPU.png
     
  13. DominikF

    DominikF New Member

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    16
  14. DominikF

    DominikF New Member

    Messages:
    16
    I found the Bug by pure accident. It's very simple too. Whenever I'm not connected to the Internet the CPU is skyrocketing and that's for Guitar Rig 6.2.1 and any other Native Instruments Plugin that is updated to VST3.
    Whenever I'm online I don't have any spikes and the CPU is normal. Usage data tracking on or off doesn't matter as well as NI auto start apps.
     
  15. DominikF

    DominikF New Member

    Messages:
    16
    This is how the Task Manager should look when the CPU is balanced.

    Sorry to say. I find this Bug is plain awful, this should not happen. Who knows since when this is going wrong and some answers in this thread might be just hilarious, like "Tweak your Windows" or "use another DAW" or your "Graphics Card is too old" or "your problem is likely that you are using AMD"... How do you know if it's not related to this Bug?
    And if it is not related why should this be 100% a user error anyway?

    To say "Sorry that it is not functioning for you" isn't exactly helpful too, by the way.

    This forum should be there for help and not to scare the people away!

    Now, please push the development for a appropriate update, thank you.


    Guitar Rig 6.2.1 Online CPU.png
     
    Last edited: Jul 12, 2021
  16. Eddie @ NI

    Eddie @ NI NI Team NI Team

    Messages:
    216
    Hi DominikF,

    thank you for bringing this problem to our attention. We have been able to reproduce your problem and are working on a fix for it.

    But in general, the symptom of "high cpu load" can be caused by all kinds of things, that's why in this thread you find various proposed solutions to various problems that all show the same symptom while still being separate issues. That's why it's sometimes hard to discern what the actual cause is. Most of them do not seem to apply to your problem, but that does not mean that they might not be helpful to other users who are facing a different problem than you. So please keep in mind that the other users who post here are just trying to help.

    Cheers,
    Eddie
     
    • Like Like x 3
  17. DominikF

    DominikF New Member

    Messages:
    16
    Of course it is hard to say what could be the cause for a crash with Guitar Rig. In this case a high CPU load in a weak ( er ) Computer sounds
    comprehensible but of course where should the load come from?
    Many people are not that advanced and doing music purely for fun, they probably don't know how much CPU a specific plugin could use.
    Even a Netbook could load and process an instance of Guitar Rig without problems,
    provided the patch is light. That's why it is important to demand a more precise description of the problem before making a judgement.

    Great news however, many thanks!
     
    • Like Like x 1
  18. Eddie @ NI

    Eddie @ NI NI Team NI Team

    Messages:
    216
    Hi DominikF,

    we have released a Guitar Rig 6.2.2. update that should fix this bug. Please check if you are still encountering this problem.

    Cheers,
    Eddie
     
  19. DominikF

    DominikF New Member

    Messages:
    16
    Hello Eddie,
    Thanks, nice, that solved this Bug. This was indeed related with usage tracking. I re-enabled Data usage tracking with Guitar Rig 6.2.2, went offline and restarted Guitar Rig 6 and the Bug is gone.

    Best regards,
     
    • Like Like x 2
  20. Eddie @ NI

    Eddie @ NI NI Team NI Team

    Messages:
    216
    Great! Thanks again for reporting this and helping us to find and fix the problem. :thumbsup: