HELP!! Bought Maschine MK3 second hand online with no software and won't work!

Hello all,

I bought a Maschine MK3 earlier today from an ad on Facebook Marketplace and I plugged in the USB and turned it on and it turns on and the lights come on but nothing after works. Not even Firmware Updates. Please help

Thank you,

Drew

 

Did you also receive a license transfer key or software or anything to register with?

did you install any software to use it???

 

The clue is in the thread title... Actually, the answer is in the thread title: MASCHINE controllers need MASCHINE software to work and be of any use*.

* With the exception of using it as a generic MIDI controller (though you still need the driver and possibly Controller Editor).

 

I bought it from a person on Facebook Marketplace. In box, barely used. They didn't have a serial card and when I registered it gave me the "serial number in use". I own Maschine Essential from M32 already so I didn't think it would be an issue. I plug it in and no usb is finding anything. It powers up and sits on screens and wont let me update firmware or anything.

 

I own Komplete Kontrol M32 and Maschine Essentials.

 

Cool , it should work, what happens when you launch the maschine software, how does the controller respond?
What computer os are you using ?

 

I use a Macbook Pro 2012 Mid with Catalina. I can't see and Midi In or Midi Out as well as Firmware. It's usb isn't connecting. When I plug in the USB it powers up and stays on the Maschine screen.

 

Reset mac pram smc

Reinstall the maschine software
Do t worry about the firmware updater atm

Do you have any other music software installed

Can you switch the controller to midi mode

Try different cable

 

Here are photos of where I am at with this. I have other DAWs yes. I'll check midi. It shows no connectivity even with Firmware askes to connect.

 

Ok I see no connection at all ,
H
Check , about this Mac , system report - usb
Definitely try pram reset and a different cable if you can

 

Have you got pro tools ?
Check out the end of this thread if you have
https://www.native-instruments.com/...e-of-maschine-2-10.376665/page-7#post-1890697

 

In addition to what Al said above: the Maschine's screens will actually tell you if it's properly connected. So from the screenshot you shared we can determine that you have a connection issue because the Maschine doesn't mention anything about MIDI mode and the need of software on the right display. Once it has a proper connection with your PC then the screens will show a different message.

But yah, Maschine without software.... you can switch to MIDI mode (only with a proper connection) by hitting shift and channel (= upper left button) but to get the most out of it you really want the software. Worst case scenario is that you could buy it separately.

 

Just in the car while doing this! Long drive ahead but if I can get this going and use Maschine Mk3 thatd be amazing! You all are awesome for assisting me

 

I do not have Pro Tools. I have checked for the Avid Core.driver file and I don't have one.

 

So its not showing up in the system report usb either .
So have you tried

Different USB port and cable
Resetting pram
Reinstalling maschine

 

https://support.native-instruments....-My-MASCHINE-Controller-Does-Not-Start-Mac-#5

 

Soooooooo I reset the Pram and am trying to re install Controller Editor and I am getting a fail to install error message. Just reset the laptop. Also, this screenshot of About My Mac, the Maschine wasn't plugged in. I will plug it in and take a new screenshot in a few minutes

 

Check native access’s preferences to make sure it’s downloading to the right place or a path that exists

 

It looks to me as if you just don't have the Mk3 driver installed. As previously suggested (if you can), uninstall and reinstall the MASCHINE software (without the controller connected), which should (re)install drivers.

 

Here is my About this mac USB with Maschine MK3 plugged in