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Help...Check Sum Error Message...When DL'ing Komplete Selection...

Discussion in 'Technical Issues (Archive)' started by kbruff_Tf, Jun 1, 2014.

  1. kbruff_Tf

    kbruff_Tf NI Product Owner

    Messages:
    28
    Hello everyone, long time NI user (I hardly ever post issues), I am trying to download the Komplete Selection, each time I initiate the Down Load tool it starts reaches perhaps 5% and then stops and indicates that there is a checksum error.

    Any help would be appreciated. NICHECKSUMERROR.GIF
     
    kbruff_Tf, Jun 1, 2014
    #1
  2. kbruff_Tf

    kbruff_Tf NI Product Owner

    Messages:
    28
    Is there a way around this issue, like an alternate way to download the Komplete Selection Files?
     
    kbruff_Tf, Jun 2, 2014
    #2
  3. sowari

    sowari Moderator Moderator

    Messages:
    27,759
    i suggest you contact support
     
    sowari, Jun 3, 2014
    #3
    • Like Like x 1
  4. kbruff_Tf

    kbruff_Tf NI Product Owner

    Messages:
    28
    Thank you, I just sent a message to NI support, using their support request form. Ironically I was able to download the full 2.93 GB library by downloading it onto my laptop versus my desktop. The desktop worked ok for many of the other libraries but would fail for the NI Komplete Selection.
    Thank you, KB
     
    kbruff_Tf, Jun 3, 2014
    #4