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HELP! East West Silver - Kontakt Pro Tools LE Mac

Discussion in '"Powered By NI"' started by lozbudd, 31/10/07.

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  1. lozbudd

    lozbudd New Member

    Messages:
    2
    Hi everyone,

    Hope someone can help me, I'm starting to feel a bit stupid!

    I've bought East West Silver Orchestra, which, as I understand, runs in the Kontakt player...

    I'm wanting to use it in conjunction with Pro Tools LE on my MacBook...

    I've installed it as per instructions etc, but when I'm using Pro Tools, Kontakt doesn't appear as a plug-in (I've tried using mono and stereo Aux, Audio, and Instrument tracks)

    I saw something about upgrading to Kontakt 2 - so downloaded that file, but then my Mac tells me I don't have permission to install it. I've repaired permissions, and made sure everything's ok on the Mac itself.

    Please can anyone help?

    Laurence.
     
  2. lozbudd

    lozbudd New Member

    Messages:
    2
    Addition...

    Hello again,

    Turns out I'm using the KOMPAKT player...

    It works fine as a stand alone application, but still won't appear in Pro Tools..

    Anyone?
     
  3. pmwaring

    pmwaring NI Product Owner

    Messages:
    342
    Hi,

    Make sure you have a copy of the plugin ".dll" file in the directory that Pro Tools looks in to find its plugin.

    Paul.
     
  4. David Das

    David Das Moderator Moderator

    Messages:
    7.060
    You're on a MacBook. The original EWQLSO Silver Player will not work on an Intel Mac. (Well, the standalone version will launch, but it'll run in emulated Rosetta mode. The plug-in version won't launch at all.)

    You can indeed use the library within Kontakt 2 or Kontakt 3, which is currently the best workaround to use that library on an Intel Mac, however, it sounds like you're having separate problems installing that. Can you post a separate post with more details about what's going wrong with that?
     
  5. zangsax

    zangsax NI Product Owner

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    5
    Hi, I have discovered that Logic 8 won't see the stand alone version AU for East west Gold,XP Choirs etc My further problem is that Kontact 3 keeps saying that my sample libraries are not registered even though I run the stand alone first and the service center says I'm authorized. I have loaded the libraries through the original installer "through "my macbook. onto a external firewire drive. Standalone loads and runs Kontact says samples are not registered. New Macbook OS 10.5.1 PS everything runs fine on my Dual 2.0gig G5 I have spent alot of time with support at East West to no avail. Zangsax
     
  6. David Das

    David Das Moderator Moderator

    Messages:
    7.060
    Read my post above; it answers the first part of your issue.

    As far as K3 saying it's unauthorized when Service Center says it is, you'll have to call NI on the phone about that. That's an authorization problem specific to your computer, and us end users can't help you with that.
     
  7. zangsax

    zangsax NI Product Owner

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    5
    Thank You David, After lots of effort and reformatting and reinstalling NI support still can't help me getting things to work so I have $2000 worth of doorstops or use my Leapord Macbook for a doorstop )-: JZ
     
  8. ew

    ew Moderator Moderator

    Messages:
    21.328
    Ask E/W when their PLAY version of those apps will be ready.

    E/W decided to switch engines instead of licensing the KontaktPlayer (which is UB, unlike the Kompakt Player); it seems to me that they're the ones who should be taking the heat here...

    ew
     
  9. ad

    ad NI Product Owner

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    12
    I don't know wether this is going to help Zangsax, but I had a similar problem I think: Service Centre said Kontakt 3 was authorized, but Kontakt 3 said to be unauthorized.
    After a week the support centre provided me with a new version of the Service Centre, and after ignoring all oddities and just going on with the procedure- making a request file and sending that to them, and receiving a naf file from them, importing that in the Service Centre- things finally worked.
    After 9 days .
    I hope it works for you.Please let me know if it does.
     
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