HELP GUITAR RIG 6 CRASH with some preset opening only

Discussion in 'General Production Forum' started by carlo manenti, Jul 19, 2021.

  1. carlo manenti

    carlo manenti New Member

    Messages:
    2
    Hi guys, pls help me.... I have guitar rig 6 since December 2020, and it worked well until some day ago... Now, when I open Guitar Rig, with some preset it still work BUT ... with several others presets, the Guitar Rig suddendly close the program window and I have to restart it.....
    HELP !!! thank you, Carlo.
     
  2. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    1,121
    Hello Carlo,
    We would need to check your issue in more depth, please submit a request through this typeform and include the result of our support tool : https://bit.ly/NISupport_GR
     
  3. Blindeddie

    Blindeddie NI Product Owner

    Messages:
    3,428
    also, if you would like someone here to try and replicate your issue, posting the preset names that are causing the crash (and ones that do not) would be helpful...also OS, audio Interface, etc...

    and to get more traction on posts in regards to GR, best to post in the GR Forum.

    GUITAR RIG | NI Community Forum (native-instruments.com)
     
  4. carlo manenti

    carlo manenti New Member

    Messages:
    2
    thank you very much, done.