1. IMPORTANT:
    We launched a new online community and this space is now closed. This community will be available as a read-only resources until further notice.
    JOIN US HERE

How Do I report a bug?

Discussion in 'Public Beta Discussion' started by stug111, Jan 28, 2011.

Thread Status:
Not open for further replies.
  1. stug111

    stug111 NI Product Owner

    Messages:
    23
    Checked the bugtracker link above, but it just takes me to the download page?
     
  2. sbproductions

    sbproductions NI Product Owner

    Messages:
    85
  3. TJ

    TJ NI Product Owner

    Messages:
    1,808
    I can't login, doesn't recognise my username? :confused:
     
  4. stug111

    stug111 NI Product Owner

    Messages:
    23
    same here..
     
  5. Gluon

    Gluon NI Product Owner

    Messages:
    26
    Same - I have a bug....

    Only root folder of VSTPlugins are scanned - no plugins in subfolders are picked up - right now you have to add any and all sub folders by hand (pain)
     
  6. sbproductions

    sbproductions NI Product Owner

    Messages:
    85
  7. lethal_pizzle

    lethal_pizzle NI Product Owner

    Messages:
    10,599
    @gluon - not here. Subfolders are scanned (Win7 64bit OS)
     
  8. TJ

    TJ NI Product Owner

    Messages:
    1,808
    I've done that and i'm using the same info i used for the public beta to login, that's why i'm confused.
     
  9. sbproductions

    sbproductions NI Product Owner

    Messages:
    85
    you can't use the public beta login info with bug tracker.

    bug tracker will give you another username (eg. 123456) and password in your email after you've singed up.
     
  10. TJ

    TJ NI Product Owner

    Messages:
    1,808
    Ok i got it. I can't sign up or send the adminstrator an email. Also where it says contact an admin to request an account there is no list. I'm using Google Chrome.
     
  11. sbproductions

    sbproductions NI Product Owner

    Messages:
    85
    i use chrome as well. i don't know what to say. i just signed up after i downloaded the update and received the info right away.
     
  12. TJ

    TJ NI Product Owner

    Messages:
    1,808
    I didn't get another email. I just used my normal user account login info. Haven't received anything related to bug reporting at all. Hopefully someone from Ni will see this. I've got a few bugs to report!
     
  13. stug111

    stug111 NI Product Owner

    Messages:
    23
    Yep, we need an email with a password to let us in. I need my Arturia analog factory keyboard working.. c'mon N.I. fix me bug!
     
Thread Status:
Not open for further replies.