How long

I bought some kore hardware and it keeps coming up software already registered. I contacted the previous owner who says that he has contacted NI but had no response. This is 4 days now how long does something like this usually take

 

I would - well, from Germany, don't know where you live - phone the NI service. It is a matter of minutes then, usually. The user support is much, much better than it used to be years ago, I can say.

 

Good question. Try 8 days and counting in my case.

 

Is there a UK number

 

A UK number would be great, although at this stage I'd settle for a German one.

I have to say, so far, I am NOT impressed with NI's support, and it may affect whether I buy another NI product.

 

Phone numbers are here:

http://www.native-instruments.com/en/company/contact-ni/

ew

 

well, depending on which case...i am still waiting on a reply from a case months ago, and my most recent is going on a week.