1. IMPORTANT:
    We launched a new online community and this space is now closed. This community will be available as a read-only resources until further notice.
    JOIN US HERE

Hybrid Keys - Crashing

Dieses Thema im Forum "General Chat" wurde erstellt von Mitch Dolan, 2. November 2021.

  1. Mitch Dolan

    Mitch Dolan New Member

    Beiträge:
    4
    Can someone tell me why Hybrid Keys (2.0.2) is crashing on Cubase 11 (macOS 11.5.2). Every time I route a MIDI Channel, or add MIDI information directly to the track with Kontact > Hybrid Keys loaded, it completely crashes the DAW.

    I've replicated this in new projects with any Hybrid Keys preset.

    Seems other people are having the same issue - https://forums.steinberg.net/t/hybrid-keys-analog-dreams-and-ethernal-earth-crashes-my-daw/707527/7

    Also, Is there anywhere to log technical support issues with Native? Doesn't seem to be anything available?
     
  2. Mitch Dolan

    Mitch Dolan New Member

    Beiträge:
    4
  3. Blindeddie

    Blindeddie Well-Known Member

    Beiträge:
    3.665
  4. Mitch Dolan

    Mitch Dolan New Member

    Beiträge:
    4
    I've figured it out. While deleting a folder that the Native Instruments Support Team suggested (~/Library/Application Support/Native Instruments/) I realised that my custom output for Drum Libraries (see attached screenshot / PIV.cfg) was in the 'Default/Output Section Presets' folder, so I dragged it onto my desktop before deleting everything.

    After going through the steps, Hybrid Keys worked! BUT... after re-loading the Drum Output Preset, Hybrid Keys started to crash again. I did some further testing and realised that other Native Instrument Libraries (such as Emotive Strings, Analog Dreams, etc.) would work fine with the custom output preset, but Ethereal and Hybrid Keys would always crash when using that output.

    I still consider this to be a bug with Hybrid Keys and Ethereal Earth, and have requested it be added to a future update for the product.
     
    • Like Like x 1
  5. Kaiwan @ NI

    Kaiwan @ NI NI Team NI Team

    Beiträge:
    24
    Glad to hear the support team helped you sort it out Mitch! And thanks for the request. The update will be useful for other users as well.