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I am unable to log in to the Reaktor User Library.

Discussion in 'REAKTOR' started by ZimonZimon, May 7, 2011.

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  1. ZimonZimon

    ZimonZimon New Member

    Messages:
    5
    Why is this? do I have to post 20 messages first or something? I can log in to this forum but not to the Reaktor User Library. Can anyone please help me out here? Thanks in advance...
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    DO i need a different user account for the reaktor user library?
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    can anyone answer this please
     
  2. salamanderanagram

    salamanderanagram NI Product Owner

    Messages:
    3,454
    login with your e-mail address.

    then your password should be the same, i can't recall.. i tend to use the same password for all my non-important stuff so it's the same for me anyway.
     
  3. emptybits

    emptybits New Member

    Messages:
    3
    I'm having the same problem. I created a new account that appears to work for the forums but not the User Library. Yet I see no separate "create account" function for the User Library. Anyone?
     
  4. sowari

    sowari Moderator Moderator

    Messages:
    27,759
    salamanderanagram, has already given the answer!

    use the email; address that you used to register Reaktor

    and the same password that you you use for the Service Centre. which is the password NI emailed you.

    sowari
     
  5. emptybits

    emptybits New Member

    Messages:
    3
    Thank you for the reply, but I read salamanderanagram's suggestion that and tried already before I posted. I have tried both my username and the email address I used to register, both with the password I chose upon registration. Neither combination allows me to log into the User Library. Yet the account works fine on the forums, as you can see.

    Sowari, I do not understand what you mean by "the password NI emailed you". NI never emailed me a password. I chose my password when I registered for my forums account.
     
  6. salamanderanagram

    salamanderanagram NI Product Owner

    Messages:
    3,454
    i was e-mailed a password upon purchasing reaktor.
    i searched my gmail for 'native instruments password.'

    good luck.
     
  7. sowari

    sowari Moderator Moderator

    Messages:
    27,759
    logging into the Forum and logging into the User LIbrary are two separate things.

    your chosen Forum password is not your User LIbrary password.

    please read salamanderanagram's last post.

    sowari
     
  8. emptybits

    emptybits New Member

    Messages:
    3
    Aha. That clears it up. Thanks!
     
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