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I confirm bad selling support

Discussion in 'Sales Questions (Archive)' started by tufraniuh, Aug 8, 2012.

  1. tufraniuh

    tufraniuh New Member

    Messages:
    14
    I have bought Komplete 8 crossgrade on 11.07.12.
    After two weeks of expectation I have written to a support service that till now have not received package. The answer has come only in many days : "Please be patient for some time and contact us again, if you haven´t received anything by 01.08.2012".
    On 02.08.2012 I once again have written and once again some days of expectation of the answer : "Maybe there is a delay with the local postal service. Please let me know if you don't receive the goods until August, 20th."
    With 11.07.12 up to 20.08.12 ---------------------------- 40 days turn out!
    From NI I did not expect such things!
     
    tufraniuh, Aug 8, 2012
    #1
  2. moshe

    moshe New Member

    Messages:
    3
    hello tufraniuh

    I have bought kontrol f1 on 10/05/12

    now is 12/08/12

    It's been three months and never received the package
    ---
    Hello tufraniuh

    I am from israel

    I bought kontrol f1 pre order on 10/05/12 now 12/08/12

    It's been three months and never received the package

    Their support for the most poorly

    Just can not believe I have

    They do not take responsibility for themselves
     
    moshe, Aug 12, 2012
    #2
  3. tufraniuh

    tufraniuh New Member

    Messages:
    14
    Today 20.08.12 I have received Komplete 8,
    Delivery of 39 days!
    I wish to thank Ralf for support.
     
    tufraniuh, Aug 20, 2012
    #3