I screwed up...

Well, Merry Christmas to me.

I was finally able to go digital (mixing for 11 years on vinyl and then CDs), choose Traktor because of the demo, and because I don't need the Audio 8 I went with an Audio 4 and Traktor Pro as separates because I wanted all of the features of Pro. Now I rush home to hook it all up today and start playing only to find out now that I completely missed the part about needing Traktor Scratch Pro to use timecode (because it was sold as a complete bundle and I did all of my research on Scratch Pro I never thought the software inside was any different, just the hardware). So essential have a $400 investment I can't use without a midi controller, which I don't have an can't afford right now.

Anyone else make this mistake? Do I have any options to upgrade my serial to Scratch Pro?

Honestly, I love the products, but the line is confusing. To have the only timecode controlled option with all of the software bells and whistles only sold with the most expensive audio interface (at least from retailers) is not consumer friendly IMO.

Anyway, this is my biggest hobby and I am totally deflated right now, any help would be really appreciated. And sorry if this has been posted before, I just don't have the patience right now to crawl through the forum.

 

Yah +1 on this question as well, I may go back to spinning vinyls cause I love the feel of vinyl lol. So the question is, I have pro, can I get the audio 4 or 8 and then use Traktor Pro to spin?. I love my Traktor Pro and wouldnt mind upgrading so I can use other ways to play music...

 

No. Check out the upgrade options for the software in the shop above.

OP, if you've just bought all this stuff, take it back for a refund/credit note and buy Traktor Scratch Pro instead.

Unfortunately the problem here is that Traktor is quite adaptable and works with MIDI controllers and the DVS.

One way to solve all the confusion would be for there to be only one version of Traktor (Scratch) Pro that only works with one soundcard from NI and comes with the vinyls etc. But you'd be paying the top price and many people don't want all that functionality - hence the myriad of cheaper less functional options.

 

I'd love to, unfortunately no retailer in the states take back open software, including the one I bought it from. I'm stuck with it unless NI can help me out.
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Well, you're already are paying top price for that scenario.

To me this is the complaint people have about all of the version of Windows MS forces on us, it's confusing and misleading. To me the word "Pro" in a software title has always meant you get everything worth paying for, and honestly because I don't scratch throwing the word into the name of the product doesn't mean anything to me.

I understand the desire to cater to more folks, but to be brutally honest it has just soured this whole experience for me.

 

This is posted on the forum a few times a week.
I have some sympathy for people that make this mistake BUT when people say they have researched the product and have still made this mistake i have to say that you havent researched properly.

The Website clearly states what is needed for DVS and , more crucially what not to do to create a DVS.
You cannot buy Traktor Pro then an NI soundcard and then the timecode to make a Scratch Package . I wish you could, it would make my job easier especially if you buy the DVS Plugin separately (even though that would not be cheap) but you cant and the website explicitly states this.

If you own the Audio4 you can purchase the Upgrade package for TSP for Audio 4 owners.
http://co.native-instruments.com/index.php?id=4101&prid=50&redirected=1
If you have previously bought Traktor PRO you can sell it (boxed or download version) as you only need to sell and transfer the Serial Number.

Karlos

 

So there is no way to upgrade from Traktor Pro to Traktor Scratch Pro. Well I dont mind, I support NI all the way. But can you still do this?, buy Traktor Scratch Pro, timecode cd/vinyl, and an audio 4 separately?...

Edit: NVM read the whole descriptions of both the Scratch Pro and Duo. SO basically I can get the DUO and just upgrade to pro, sweeet!....

 

So the downloadable demo only imitates Scratch Pro (which was most of my research), the naming convention and package options are misleading (not to mention restrictive) and you have no sympathy for me? Thanks a ton, especially considering I choose NI over the other options.

And your solution of selling the opened software is really a kick in the crotch at this point as far as I'm concerned. The odds of me getting back what I put in is less than thin to none.
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Also, if this comes up on a weekly basis, shouldn't that tell you something is wrong?

 

Ok for a start i am a Moderator of the Forum. I am not in any way responsible for NIs pricing policy or retail structure (which is pretty bloody obvious) so ill politely ask you to remember that and drop the attitude with me.

This doesnt actually make any sense. No-one is misled, if you read read read and ask ask ask you will understand and make the right purchase as 100s of 1000s of other people have.

If you re-read my post it state that i "have some sympathy" so please dont misquote me.

People do actually sell their TP software a lot, especially to fund the purchase of TSP.

Yes it tells me 4 things:
A. The pricing structure and upgrade paths are complicated and need careful consideration

B. People dont study them enough and make rash or incorrect purchases.

C. That the DVS plugin should be available and a DVS setup should be modular (something i am on record of saying numerous times despite NI not agreeing) which would be beneficial to you so i think your having a pop at the wrong guy, im just the messenger. Like i said i have some sympathy.

D. 1000s of other people have managed to get it right every week, only a few get it wrong.

Karlos

 

I dont believe there is any retailer, US or anywhere else who wont be keen to replace cheaper version of a product with the more expensive one. Even when a particular serial was activated/ registrated that can be reversed - make free, boxes etc resealed. Happens hundreds if not thousands time a day all over the planet. Get on the phone, go to the shop or ....keep getting pissed- the choice is yours.

 

Agreed.

 

Well put Karlos... ppl do make this mistakes, but its not the end of the world...

 

Yup, got my "lesson" taught last year, when i was uber happy seeing there was Traktor Pro released, bought it, installed and went to the club to make first gig with it (right after installation, bold move ). There discovered it doesn't have timecode support S:. Went straight to online and saw TScratch Pro i should have bought, did it so right away and installed and got my party out of disaster. Ofc it was my fault to do everything in such a rush - lesson well learned. I sent few letters to NI after that, that maybe they forgive my mistake and refund me for TP, as i DID buy the TSP on the same day. But i didn't get even answer to the e-mail, no nothing, i guess noone even tried to understand me on this. Still a lil grudge over this at NI (even though it was my fault). Everyone makes mistakes, but i guess in many cases we learn it the hard way.

 

Sure if you call NI they can sort out something its not the end of the world and i must admit they are very helpful.

 

To clarify, if I want to upgrade my TPro to TScratchPro I just pay for the software upgrade and download it? Yes or No?

Then I buy an Audio 8/leads and timecode vinyls/cds? Yes or No?

Just checking I understand.

 

No

No

No

No

 

What is that "crossgrade upgrade"?... http://co.native-instruments.com/index.php?id=4101&prid=52&redirected=1

This just doesnt make sense, price wise. Might as well just get Traktor DUO and upgrade it to PRO...

 

NOOOOOOOOO, you need to buy this:

http://co.native-instruments.com/index.php?id=4101&prid=52&redirected=1

 

Thats what I was saying, but you can get the scratch DUO and upgrade it to scratch PRO no?... it just makes more sense right?...

 

Yes you can! But then of course you won't have the Audio 8 DJ but only the Audio 4 DJ, which of course means, no effekt send and return when using 2 timecode decks, no 4 deck timecode control and no midi input etc...

 

Tru...