Hi gang! In case you missed the hard to miss Holiday gift from Native Instruments (see header above) then check out this link: https://www.native-instruments.com/en/specials/your-free-holiday-gifts/ You can grab RAUM for free but for a limited time only; it's a free "reverb+" sound effect (basically a reverb effect which can do a heck more). For some people RAUM doesn't show up in Native Access. If you're one of them: patience is a virtue. I'm not just saying, I tried to grab RAUM around 20:00 local time and eventually it appeared in N.A. around 22:10. So what to do? Try to get RAUM here. Check your N.I. account (list of products and serials) here, you're looking for: "Raum (Xmas Gift 2019)" (with a serial behind it). If RAUM doesn't show up in the list of registered products (give it 15 minutes or so) then you can try to request RAUM again. Quote: "PLEASE - do not repeat the license request over and over again!" Once again: it took several hours on my end before it eventually popped up. But trust me when I say that it will definitely be worth the wait!