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I'm an Idiot!

Discussion in 'Product Installation and Activation (Archive)' started by RRepsher, Mar 30, 2016.

  1. RRepsher

    RRepsher New Member

    Messages:
    16
    I have a Muse Receptor Trio that I have opted to try to sell. When I originally purchased the unit, I pulled the hard drive and used Clonezilla to image the drive to my home network storage. I wanted to have the unit a close to "out of the box" as possible, so over the weekend, I burned the image from the network, back to the Receptor's hard drive, fired it up to make sure all was ok, and then put the unit back in it's original box.

    This morning on the way to work, I realized I never "un-registered" my NI Komplete software. I feel especially bad, because I am actually an IT professional and in as much "should have" known better. That's what happens when you are trying to finish up a project at 2:00 AM I guess.

    What, if anything can I do? Is there a way for your tech support to somehow reset my license?

    Thank you,

    Rick
     
  2. solger

    solger NI Product Owner

    Messages:
    3,941