Installation and activation of Traktor Scratch Pro 2 on system with Traktor Duo/Pro

Hi I have this problem and trying to solve it via NI support takes ages.

I have Macbook Pro with OSX Lion 10.7

I bought some time ago Traktor Duo from NI website upgraded to Traktor Duo 2 and some days ago received free upgrade to Traktor Pro.

With Traktor Pro I am playing mostly with Vestax controller.

Now I bought Traktor Scratch A6 - vynil control system with Traktor Scratch Pro 2 included.

I went to my profile on NI website and registered the new soundcard. It got me to download link which was the basic installation file Traktor212.dmg

I tried to install it but when I run it it is always just my old Traktor Pro not the new Traktor Scratch. There is also no way how to enter the new serial number for Traktor Scratch Pro 2 in Service Center or on NI webpage.

1. How can I change my installed Traktor Pro to Traktor Scratch

2. Can I use on the same computer and same system Mac OS for some gigs Traktor Pro with VEstax and for other Traktor Scratch Pro 2 ?

I can't figure how to switch the software from Pro to Scratch and back.

Any help would be really appreciated as I am getting quite desperate. :S

 

Same problem

Yes I also purchased the audio 6 and the download link is for Traktor Pro 2. I cannot seem to download TSP2. I have spent hours on google and youtube and there's no answers anywhere because of the relatively new release of the audio 6. The link says "Download Traktor Scratch Pro 2" but the download itself is just the normal Traktor Pro, version 2.12.

Immediate advice would be great as I am not sure what I'll do as I have a gig coming up. Have tried searching the NI website for the demo of TSP2 so I could then just enter in my serial number and get the full version but I don't see a demo anywhere on the site, probably because I've been up all night trying to solve the problem and its 4:30am and I'm obviously missing something here. But any search for the demo of TSP2 comes up with nothing.

WHAT IS GOING ON?
---
Surely can't be the only one having this problem? If someone from NI is reading this could you do me a favour and just send the link to download TSP2 to my email? goon4hire@gmail.com
Thanks
---
Will there be just one traktor 2.5 or will you be releasing TSP2.5 as well?
If it's just the one Traktor 2.5 will I have to wait til May 30 for the download? (not counting torrents as a workaround)

 

Finally found people with the same problem as me!

I've been using TP and an X1 for a while but decided to upgrade to TSP. I brought the TSP A10 Package the other day and am having the exact same problem! It all looks like its downloading the TSP2 but then I open the program and my old TP2 starts and I cant use my time code CDs.

I dont want to buy the upgrade kit as I already have the time code CDs and it says that the A10 package comes with TSP2 anyways?

I have email NI Technical but no reply yet, i called but said the office's were closed today?

 

Same problem going from Traktor Pro 2 to Traktor Scratch Pro 2! Surely it should not be this difficult!

Any luck anyone?

 

same problem here, though on the serial card there is only Traktor Audio 6 license, and the sticker for traktor scratch pro serial is not there :S

 

Pleeeaassee help!

Im having the same problem as all of your above, (how it won't open traktor scratch pro, but instead opening just pro). Ive noticed these comments were quite a while ago did any of you manage to fix the problem if so how did you do it?

 

Solution.

I did resolve but forgot to return here with explanation. If you haven't solved already, all you have to do is activate the product code in the service centre. I found an article on Traktor Bible about the issue. Why this was not explained in the manual I do not know. Poor show NI.

 

Thanks edwards, was facing the same stupid problem. cheers

 

Hello,

there is no difference between Traktor Pro 2 and Traktor Scratch Pro 2 installer download, it is the same installer.

The only difference is the activation/serial number which makes the difference between both.
When you have already installed TP2 you need to run "Setup Wizard" inside Traktor, and choose the proper hardware you use (in this case, i remember you must select external control, timecode, then choose timecode vinyl or CD, and after finish the setup wizard, Traktor should run in Scratch mode.

Let me know if this works.

 

oh hell ..
in now have NOT ACTIVATED .

mine to is reverting to pro 2 not the new scratch 2 ..

 

I had this problem.
1. Close Traktor if open
2. Right click on Service Centre - select Run as Admin
3. When it Opens click on Overview Screen
4. Select Upgrade
5. Enter Traktor Scratch pro license key
6. Restart Traktor.
As Senecax says its the same program, it just enables different parts of the install depending on the license that is activated.

Hope this helps