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Installation process is painfully slow and cumbersome

Discussion in 'Product Installation and Activation (Archive)' started by pedro_trotz, Nov 7, 2015.

  1. pedro_trotz

    pedro_trotz New Member

    Messages:
    4
    Please, in you next meeting someone should tell the bosses that they should try to install Komplete 10 on their own. I'm sure that after spending a full day of work installing the software they will decide to assign some resources to conceive a means of installation that is faster and more kind to the user.

    First, a 128GB Usb stick costs 30€. My computer (mac pro) does not even have a dvd drive.

    Second, one serial to rule them all. Buy Ableton Live and check yourselves how entering only the suite serial auto-downloads the serials of all components and validates everything without the user's assistance.

    Third, let Service Center auto-download all updates on its own, with the minimum user interaction. Some products don't install unless you have a former version, some serials don't even work if you haven't installed "other" software from the company (Kontrol seems to need Komplete), etc... Once you have positively identified a user's computer, why don't you just ask him/her if he/she wants to download everything he owns. I can only think of the hours I will also have to spend installing also my collection of Maschine expansions...

    This is frustrating...

    PD. Installing the latest software should be only inserting a usb stick, entering a serial, and wait. Minutes, not hours or days.
     
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