Integration with Logic 9 / X

Hello everyone,

I am the new owner of Komplete 10 and the S49 keyboard and after a few early teething problems have a few questions...

Polyplex... You have the different coloured keys / boxes which trigger different sounds from 1-8. For some reason, on some I loaded up initially there was no key that corresponded to box 7. I could click it, but none of they keys on the keyboard triggered it... I loaded it up later today... Now it is box 4? Am I missing something here? There always seems to be one of the boxes that doesn't have keys assigned to it?

Integration with Logic... So I changed my Logic 9 to 64 bit mode and I can now open and use Komplete Kontrol - good news. I read the software is designed to integrate with Logic X which I know is 64 bit only. My question is - what am I missing, from using Logic 9 over Logic 10? Are there some features I won't be getting by not using X? The reason I don't currently use X is due to the bugs that were in X and how it crashes randomly sometimes. Now admittedly I haven't used it in a while - has this now been fixed? I suppose what i'm basically asking is - is it worth now taking the plunge and upgrading to Logic X?

Finally... The chord, scale and arpeggiator mode... I can record through logic using the 1-3-5 chord mode for example - but it only actually shows that i'm using one key ?? The sound is that of a chord, but to change it, or maybe also copy and paste that midi info into a non-komplete instrument - it makes this impossible. So if i'm using the arp mode, scale or whatever (which were big reasons for me to get the S49 - I am currently learning to play the keyboard and this will help me with scales) - although the keyboard knows it is playing more than one note, or playing a D if i set the root note to be C1.. it doesn't filter through to Logic? It seems odd that the keyboard KNOWS what it is playing, so clearly has the data - but it doesn't show this on Logic?

Thank you to anyone who can help me here...

All the best!

 

The latest version of Logic Pro X (10.0.7) is very stable. I use the Komplete Kontrol software plugin with is an no issue, beside third party instruments needing to be manually updated.
http://finalcutprox.guru/FinalCutPr...plete_Kontrol_3rd_Party_Instrument_Issue.html

 

Thanks for your reply. Okay - so I have took the plunge and upgraded to Logic X, as well as manually downloading all the available software updates for the Komplete instruments from the NI website directly.

I have sorted my Polyplex issue - turns out it was the scale setting from previous use interfering with it - all okay now.

However...!... A few NEW issues!

The Service Center is still, in my experience - useless. Fails to download every time I try to download anything through it. Checked for an update - mine is version 2.6.0.137... It would appear the latest version online is only v2.5... so actually older than mine? I am confused as to how to rectify this, and honestly - NI's customer service so far hasn't impressed me. I sent them an enquiry, only to get a response 4 days later that directed me straight to an internet link that does not help what I originally asked for.

Onto bigger issues... Now my instruments are updated - only the Giant Piano works - none of the others do.... It says they could be corrupt, or need updating... but i've only just updated them???

And possibly the most concerning... I am currently building a project in Logic X sampling a song through the EXS24 sampler. I am using this as my first go at using Komplete's drum kits, synths etc. I am in the process of building, so not using any filters or EQ's at the moment, and at present only have maybe 5-6 different instruments in use... Yet my the CPU bar is almost permanently half way up and things appear to be slowing down - even the lights on the Kontrol Keyboard are failing to respond for a couple of seconds after being pressed!

As mentioned.... I have the latest iMac, 2014 model... Quad core, 16GB RAM, the latest IOS and have just downloaded the latest Logic X... I have ran tracks with 40-50 separate instruments / audio files in Logic 9 without any issues at all. Why would such a small amount of Komplete instruments appear to be taking so much toll on the CPU?

For what its worth, I have no programs running in the background, and only use this Mac for Logic and using Safari... There is no other CPU heavy activity whatsoever.

Any help is appreciated.... Thank you!

 

the current version of Service Centre is 2.6.0.137 - no need to worry about that.

when you say only Giant Piano works - what instruments don't work? have you tried Kontakt in Standalone Mode - what happens?

have you updated your version of Kontakt? if not please do and run it in Standalone Mode.

have you opened these instruments in Komplete Kontrol Standalone Mode?

what buffer size are you using in Logic's Audio Preferences?

are you using your Mac's 'Inbuilt Audio'?

sowari

 

Thank you for your reply, sowari.

When I say only that works - I mean out of the piano's. So the other pianos - the Maverick, the Grandeur, the Gentleman etc... none of these work.

It appears the other instruments and plug ins work - however with such a vast array, there may be one or two I haven't tried - but at the moment it appears to be all but one of the piano's that have errors.

I will check the buffer size and get back to you - is there an optimum setting?

I use an audio interface (Focusrite Scarlett 2i2) which sends the sound to two Prodipe Pro 6 speakers, so don't use inbuilt audio.

I will check if the piano's work on standalone mode also.

Finally - if my service center is up to date - why does it fail every time I try to use it to download updates? It doesn't even seem to attempt to - I click download and immediately it comes up "download failed". Thus, I had to manually download each individual update from the NI website.

By the way.... Lets say I have version 10.0 of an instrument.... The NI website on some lists a V10.1 and 10.2 ... I presume I don't need to download 10.1, THEN 10.2 - I can just go straight for the most up to date version??

Thank you.

 

Have you run Maverisk, Grandeur and the Gentleman in Kontakt? and please clarify what you mean by none of these work.

There is no optimum setting but if your buffer size is very small, then your CPU will be affected.

please try a different Browser with Service Centre - you should not be getting 'download failed' errors.

and yes, you can go straight to the latest version.

After updating:

1. Run NI the relevant NI plugins in Standalone Mode
2. Run Komplete Kontrol in Standalone Mode
3. Try in your DAW of choice

you need to do the above for every update and every install.

never, ever run Komplete Kontrol in a DAW before doing steps 1 and 2!

sowari

 

When I say they don't work - an error message comes up saying they are either they need updating or they are corrupt. This doesn't happen with any of the other instruments.

I will try to run them standalone and see what happens. Out of interest - why should you not run them through the DAW first? I will take note of this going forward - but with such an expensive product, if this was a critical stage - why are there no obvious warning signs or messages as part of the installation / instructions? Its all very well hunting down and finding this info on the internet - but by then it may be too late, which brings me on to my next point...

I have opened some of these in the DAW before i did in Kontrol... What shall I do if this has caused a problem?

And finally! I don't understand what you mean open Service Center in another browser - it doesn't open in a browser? It opens in its own software?

Thank you again.

 

sorry, i was not thinking straight when i said open Service Centre in another Browser. i suggest you contact tech support.

NI plugins need to be 'Initialised' before using them in a DAW.

forgive me but there are clear instructions about running Komplete Kontrol n the first page of the Install i will make the relevant bit bold:


Note: In the Custom Install screen, deselecting a component which has been previously installed from the full installer, is not possible.

Please run KOMPLETE KONTROL as a stand-alone application before using it as a plug-in within any host software.
This is important in order to initialize the KOMPLETE KONTROL installation completely.

Important Note for Ableton Live Users
To use KOMPLETE KONTROL with Ableton Live, you must carry out additional configuration steps after finishing this installation.
You will find detailed instructions in the following Knowledge Base article:
http://www.native-instruments.com/kklivesetup

you should also test all of your Kontakt Instruments in Standalone Mode before using them in Komplete Kontrol or a DAW.

sowari

 

I get that 'failed download' message all the time in Service Center and just reclick it and for some reason it works the second time. Maybe give that a try? Service Center still leaves a lot to be desired even after all these years IMHO.

 

So it appears there is no immediate fix for Service Center - i'll take that up with tech.

I re-installed all the updates on Komplete, and also reinstalled Logic X, but made sure i opened and tested all the instruments etc in standalone mode first.

So kind of good news is that now all the instruments work, and they also open and work in Logic.

I checked my buffer size, this was set at 128, so not super low... but i've upped it to 512 just in case.

So now even better news *end sarcasm*... Logic is crashing regularly, from what it says is down to Komplete - see the added screenshot of the error. Sometimes, it won't even open Logic. It simply crashes out immediately as I try to open it and it attempts to load my latest project (which, at the moment, is only a small file).

Check the screenshots out. One is showing the error message i'm getting - the other is showing the seemingly high load on the CPU - yet at this point I am barely started in a project - and when the screenshot was taken I'm not even doing anything... its just sat there, using apparently half the CPU power whilst doing absolutely nothing.

I am completely confused, and actually starting to get annoyed at this point.... I have outlaid a serious amount of money on this equipment / software... now I appreciate at the beginning some of it was pilot error - but now i've done everything 'correctly', and its crashing every 5 minutes.

Any help???

 

...btw, just as a follow up, I upgraded to Mavericks and the 'failed download' messages in Service Center no longer happen.

 

i am sorry, you are having these problems.

i am not getting Logic X crashes.

fwiw, i am using Logic 10.0.7 and my buffer size is 512, and i am using a MOTU UltraLite MK3

please send crash reports to tech support.

are you using another devise as a Mackie Controller?

sowari

 

I noticed you are running Yosemite on your Mac this maybe why it's crashing not sure if kk and maschine are supported yet

 

I am only using the Kontrol S49 as a Mackie Controller. It appears we are using a similar set up, and I am using the same version of Logic X.

I am currently waiting for Tech Support to call me back for a remote support session - hopefully I will have some help at hand.

Yes I am using the latest iOS - I didn't think this could cause the crashing issues, but we'll see.

 

fwiw, i am still using OS 10.8.5.

sowari

 

I'm using 10.9.5 logic x and have had only 1 crash,

 

I am using yosemite 10.10, Logic Pro X 10.0.7, KompleteKontrol and S61 and all is working fine on MacBookPro (late 2013)
ciao herw

 

Cool , is it safe to update to Yosemite then .

 

I would avoid this at all costs at the moment.

I spent an hour on the phone in a remote support session with Philipp from NI yesterday - a very helpful guy. However, after trying countless things and him making sure all my products were installed and set up correctly, he could not solve my issue.

I spent hours playing around yesterday to no avail - within 10 minutes of using Logic, it crashes out completely. In other words, as it stands I can't use Logic. Every time Philipp loaded up Logic, within literally 10 seconds it crashed out.

He was keen to point out at the moment they have no updates available that are 100% flawless when used on Yosemite - so if you want my opinion, do not do the update. It might not be Yosemite, but something here has stopped my entire software working.

I am tonight going to be going back to Mavericks to see if that helps the problem - if it doesn't, then I know for definite there is a bigger issue with Komplete 10 and the Kontrol combination.

I must say its all incredibly frustrating - after all, all I want to do is make music!!! I've wasted a week trying to be an I.T specialist after buying a very high end product and software combination... Apple and other developers need to be a lot more on the ball with things like this, at least if they want to charge the prices they do.

 

fwiw, i never, ever update to a new Mac OS for at least 6 months after its release.

and i keep looking on various forums and tech magazines to see if there are issues.

sowari