intel core i3/i5 (ice lake) cpu and traktor pro 3

hi everyone, I'm tired of proving to the support that my problem is not in the cpu
here is the text insertion communication with support:
"Traktor freeze (sound off to) on a MacBook 2020!
On the new macbook air early 2020 (i3 / 16 GB) I get a freeze from time to time with the sound turned off for 0.5-1 sec. I have s2mk3 and I use it with a buffer size from 128 to 1024 (and always freezing from time to time)! And only by setting the buffer 2048!!! I escaped from freezing (I hope, but I do not claim) Is it normal to play with a buffer from 2004! on the macbook 2020 a2179?
Ryan (Native Instruments)
Sep 20, 2021, 20:13 GMT+2
Hey Evgeni,
Thanks for contacting NI.
As a first note on assessing where the issue might be: your computer does not meet the minimum system requirements necessary for performing with Traktor Pro 3. Traktor Pro 3 requires a minimum of the i5 processor:
https://www.native-instruments.com/en/products/traktor/dj-software/traktor-pro-3/specifications/
Moving forward from that, you have attempted the first step in troubleshooting - the buffer size. The buffer size depends on several factors, so it's essential to experiment and find what works best for you.
Finally, if the issues with freezes and audio continue, the following highly recommended step would be to follow the steps in the link below to optimize your computer for real-time audio processing:
Mac Tuning Tips for Audio Processing
We can't guarantee that these steps will solve your issue given that your computer doesn't meet the minimum requirements, but they often can help.
Best regards,
Ryan
Evgeniy Nikolski
Sep 19, 2021, 3:24 GMT+2
i cant do this:
Enter your macOS password in the field that pops up. Then wait for the script to run until it finishes.
Catalina does not allow
writes the file is not checked and 2 options: cancel and delete ))
I was playing at the club today there was a freeze again
after that, I switched the audio interface s2mk3 to the djm450 interface (it is installed in the club and had its own power supply)
and I played 2 hours with a buffer of 128kb without any problems
maybe it's a coincidence or maybe there are problems with power supply via usb-c at new macbook air (a2179)? how to check?
can filevault encryption be the cause of the problems (i got T2 on a board)?
i5 what generation? I have i3 10th generation i3 1000g4! this is equal to i5 7th and 6th generations (2 cores / 4 threads / 4mb cash)
traktor also works perfectly on the i5 of earlier generations they are even slower
the CPU load indicator also does not show anything bad
during freezes intel power gadget does not show anything bad to
Ryan (Native Instruments)
Sep 24, 2021, 20:57 GMT+2
Hey Evgeniy,
I apologize for the delay and appreciate your patience - I have been out sick.
Regardless of whether it is equivalent in power or not, the minimum requirement is still an i5. I understand your point, but this is still the situation.
Once again, if the issues with freezes and audio continue, the following highly recommended step would be to follow the steps in the link below to optimize your computer for real-time audio processing:
Mac Tuning Tips for Audio Processing
Best regards,
Ryan
Evgeniy Nikolski
Sep 25, 2021
ok, what's wrong with my i3 1000g4 cpu?
https://ark.intel.com/content/www/u...1000g4-processor-4m-cache-up-to-3-20-ghz.html
what is it worse than the cpu i5 7260u in other my macbook
https://ark.intel.com/content/www/u...-7260u-processor-4m-cache-up-to-3-40-ghz.html
I want to figure it out
Perhaps your software is not optimized for the Ice Lake intel CPUs architecture?
because even inserting large files into the deck takes a very long time (5-10-15 times longer than at the i5-7260u)
I can shoot videos on i5 (Kaby Lake) and i3 (Ice Lake)
And I suppose there is a correlation of the problem between freezing and inserting into the decks
The i3-1000g4 is a truly fast processor from 2020 and no 15 times longer and freezing should be its use this CPU!
the instructions you have suggested are outdated for a long time )
i make a videos

- the difference when inserting a file 7-8 times!
sorry for my poor english
Ryan (Native Instruments)
Sep 28, 2021, 11:01 GMT+2

Hey Evgeniy,
Thanks for getting back to me. What you have sent me is completely expected.
Of course, the i5 processor on the Macbook Pro was much faster, because it meets the system requirements. I understand that the i3 processor might be great, but it does not meet the system requirements for Traktor. I am not surprised that the older Macbook Pro was faster with the i5 processor.
On top of that, even if the Macbook Air had an i5, we generally recommend against using Macbook Air computers, as they are not powerful machines.
I wish I had an answer that would be nicer to hear, but the evidence is right in front of you - your videos actually help my case out even more.
If an issue happens on a computer that meets the system requirements, I'm more than happy to continue helping you- but this is not the case.
Best regards,
Ryan
Evgeniy Nikolski
Sep 28, 2021
I sent you weblinks to the intel website and you still haven't answered why is my i3 worse than the old i5? (except for the name)
in all tests, it is not worse but better!
Your software is not optimized for ice lake. These processors (i3/i5/i7) work differently with ram and nvme ssd. And the situation will repeat itself even on the macbook air 2020 with i5/i7 (they exist)
To prove my words, I want to say that there is no difference in the time of inserting files on rekordbox!
And youre 14 seconds is the result on hdd + core 2 duo! (from 2008!!!!)
but not on the macbook of 2020!
I would be possible to agree with your arguments if it was 3-4-5 seconds! But not 8 times the difference!"

anyone with processors of the 10th generation intel (ice lake)
do similar tests please and please let me know about the results
I am sure that traktor pro 3 is not optimized for ice lake processors (i3/i5/i7)
*Is not optimized yet and this is a big problem (because there is a macbook pro on ice lake that costs about $ 2000)

 

is there anyone alive?

 

i3's are ****.

allways have been.

 

left is mbp and mba from right

what's wrong with i3?
i3 - 1000g4 is equivalent i5 - 7th 5th gen in macbook's
what is your proof?

 

somebody owners mba a2179 (i5/i3) let me know how it all works?

 

I don’t think anybody here owns an i3. Probably cause it’s not in the Traktor specs.

 

I have small lags from time to time even on older generation i7 notebook..... So, i3, even newer generation.... Put aside the fact that past several generations of Intel CPU is close to junk. Would not use it even given for free....

And, what is the problem with 2048 buffer for DJing? Beside mental, that it seems to be high? It introduces latency 0.1 second. Who cares?

 

i5 try it? I was assured by NI that i5 will be fine
But I am sure that the problem is not in the cpu

on MBP 2017 (i5) everything is fine, no lags and a buffe size: 128
I was make a decision (based on the tests and characteristics of the CPUs i3-1000g4/i5-7260u) - buy a new macbook air (a2179) and because of the small ssd on MPB2017 (only 256gb)
The MPB2017 processor was too much for me and I wouldn't be upset if I lost 50% of performance (buffer 256 will be ok), but not 8 times!!!!
And I do a scratch from time to time and buffer size matters
look at the picture above - the i3 is no worse! it's better!

 

Evidently it is not better, it does not work for you with Traktor. You cannot judge based on one CPU test. If NI tells no way, if you experience problems, how much more other evidence do you need?

Not only bruteforce of CPU plays its role. Also how many threads it has. SW might expect to have certain number of threads or even cores to run flawlessly. Or cache size.

And Intel CPUs are sort pushed to the technical limits not to be that much behind AMD last several years. That means, they may perform OK for certain timespan till CPU almost starts to shine and then they have to drop the CPU power to cool down.

Try to find out, for what kind of audiofiles/when the dropout comes. Theoretically it might happen with certain type of files, that might need more decoding.

I do not think SW producers optimize their SW for certain procesor families. At least it is not very common. It may be optimized for certain instruction sets of different CPU families and certain CPU architectures (if it plays role - like chiplet approach of ZEN1 and maybe ZEN2, or hyperthreading).

 

I don't have dropouts at all, only freeze sometimes for 0.1-0.3 seconds (sound off too) and slow loading in the decks (up 8 times slower then at MBP2017) bother me
The cpu indicator in Traktor is ok
it's not about the cpu
People use Traktor on core2duo+HDD+bufer size is about 512kb! And all fine!
I have a good 10th generation intel
What are you talking about!?

 

If you look at my sig you’ll see I’m using an i5. I also have an M1

 

Freezing for 0.1 - 0.3 s is dropout.

You wrote something about disk encryption. It may have slight influence. Also the cooling of the PC. When it gets hot, it may lower the CPU frequency significantly. Do not occure dropouts when new track is to be loaded?

Or what about some kind of antivirus? I do not know Macs.....

 

I meant MBA a2179 (i5)
m1 is not interesting at all

as mentioned at the video - I turned off encryption on the MBA
About cooling, it does not depend on this
I monitor the temperature of the intel power gadget and turn on cooler at 8000rpm for constant work during the performance - this does not help
all temperature sensors are no higher than 70-75 c
no dropouts while loading tracks at decks and surfing the internet - does not depend on it
freeze (sound off) can happen on the lock screen when I'm in the club hall
there is no antivirus - it is not needed for Macs

 

So, when the dropout occures? If I understand you well, it happens only from time to time. Every x-th song. And which Traktor do you have 2 or 3?

Generally speaking, 2 cores might not be enought for Traktor. My old 2C/4T i7 notebook has dropouts from time to time....

 

it happens only from time to time - everything correctly. But not Every x-th song it may happen often or maybe 1-2 times at the whole night and using short tracks or long recordings (mix records) for 3-4 hours
And about the cpu - everything is fine on MBP2017 (i57260u 2c/4t)
it doesn't look like a cpu weakness
This has happened to me before on a PC many years ago and the fault was not the CPU
It looks like a slow disk or power problems
but I have ssd (though 8 times slower in a Traktor than ssd at MBP2017)
And I use power supply for my S2MK3
I'll try Rekordbox where loading tracks is as fast as on MBP2017 and maybe everything will be better but another controller is needed

 

Reading more about the i3 it seems that it’s made for entry level computers and for casual users. There’s even some who refer to it as an upgraded intel atom for netbooks.

The consensus of online reviews say that the i3 only excels at one thing at a time (turn off multicore option in Traktor) vs other processors.

 

have you carefully read everything that is written above?
have you seen the gikbench5 test picture? (what test do you advise me?)
have you read the characteristics on the intel website?
Your words are ridiculous, where is the proof? Perhaps in times of Macbooks Pro gen 6,2 i3 was weak but now it is not so)
Give at least some example of a test or review where the 10th generation of i3 is weaker than the 5th or 7th generations of i5 in MBs
Signs of CPU weakness are an increase in the manifestation of the problem with parallel load (watch YouTube and surf the Internet) - this does not increase from this
I tried to provocated dropout - I could not

 

recordbox and same file:

 

Maybe they are lol

But system specs for each of the software you tested is not ridiculous and can explain your results.

 

are you really reading/watching?
my english is so bad?
Not each but only Traktor!
Watch the videos above (all videos please)