1. IMPORTANT:
    We launched a new online community and this space is now closed. This community will be available as a read-only resources until further notice.
    JOIN US HERE
NOTICE:

Our Traktor Pro Public Beta is available again in our new online community. Join us if you want to try new features.

MORE INFO

intel core i3/i5 (ice lake) cpu and traktor pro 3

Discussion in 'TRAKTOR PRO / TRAKTOR SCRATCH PRO' started by Eugen79, Sep 28, 2021.

  1. Eugen79

    Eugen79 NI Product Owner

    Messages:
    57
    And yes, I ask someone with MBA2020 (i5) do similar tests and I am sure that the result will be the same
    because Traktor is not optimized! and i3/i5 don't matter!
    SSD operation is 8 times slower only in Traktors because is there are dropouts
     
  2. Kubrak

    Kubrak NI Product Owner

    Messages:
    1,056
    And what about 8th generation i5? It came four years ago. The pover of CPU roughly doubles in three years according to Moore's law. 7th generation came five years ago. You are right current i3 is not so tragical CPU as it used to be few years ago. But still it is the low end and the design of computer may reflect that. Not only CPU is low end, but also the rest may be. And those things may add up.

    If your PC works OK most of the time with Traktor, you have to seek for the source of problem. If you set buffer size very small, the CPU/system deficiency shows up more easily. And you may experiment, what are the bottlenecks....

    And do you play from internal SSD? And not from cloud or streaming. If the latter, internet quality and cloud availability may play the role. And if using WiFi on top....
     
  3. Kubrak

    Kubrak NI Product Owner

    Messages:
    1,056
    It is not only SSD operation. Traktor probably decodes the whole file and converts it to format and bitrate it uses internaly... So, used file type, bitdepth, bitrate may play role...
     
  4. Eugen79

    Eugen79 NI Product Owner

    Messages:
    57
    I compare MBP2017 (everything is good) and MBA2020 (bad)
    it is i5-7260u and i3-1000g4 its almost identical
    the buffer size from 64-2048 kb does not change the situation
    after 2048 I noticed that the problem disappears but it is not acceptable
    It looks like extremely slow work with ssd
    I'm using an internal ssd (AP1024N) it can't be SO slow and Rekordbox shows that is not!
    Traktor is not optimized - I'm almost sure
    I want try work with Rekordbox but I don't have their controller
     
  5. Eugen79

    Eugen79 NI Product Owner

    Messages:
    57
    why do I think so
    delay 50msec at buffer size 2048+kb at 8-10 times larger than the buffer size 256kb
    and I see a correlation of the problems of slow ssd work (8 times slower in Traktor app only) and freezing dropouts (I can't check it yet - there is no RB controller)
    And I am sure the problem will repeat at MBA 2020 (i5)
     
  6. Eugen79

    Eugen79 NI Product Owner

    Messages:
    57
    if the Tractor from time to time make accesses to the ssd for the internal kernel service file by 8 times slower than at MBP2017 and delay is to small - here's a frieze for you
    the delay is great - you just won't notice the freeze
     
  7. Kubrak

    Kubrak NI Product Owner

    Messages:
    1,056
    OK, so it has, most probably, something to do with loading and converting data from SSD.

    I would try to experiment with different file formats, bitrates, bitdepths. Waw might be the simplest, but on the other side more data to load.

    Also look if Traktor uses all four threads or only two, or even one.

    And what about RAM? Do you have enought? If not, program would swap memory to SSD and it could make substantial delays..... I would try loading different sizes of files. It the load time is aproximately proportional to file size, RAM is probably OK. But if loading small files is much faster than longer files insuffitient RAM may play role.
     
  8. Eugen79

    Eugen79 NI Product Owner

    Messages:
    57
    this can happen 1-2 times in 8 hours! I don't have that much wav to play for 8 hours
    and I have macos I can't watch threads (only whole thing at all)
    i got 16gb RAM at board (3700+mghz!)
    program would swap memory to SSD and it could make substantial delays
    does not depend on it
    I looking at system monitoring and a rare swap of 100-140mb sometimes happens,
    but dropouts happen without swap to - checked
     
  9. Kubrak

    Kubrak NI Product Owner

    Messages:
    1,056
    OK it is not RAM.

    It should be possible to see load of individual physical and virtual cores on Mac. I do not know how, but I had discussion with Mac guy about Maschine SW using/notusing hyperthreading. So, he had to have means to see load of individual cores.

    The dropout happens 1-2 times in 8 hours... But with what buffer setting? If you set the buffer smaller, dropout should come more frequently...
     
  10. Eugen79

    Eugen79 NI Product Owner

    Messages:
    57
    I dont know such a sw
    yesterday for 8 hours in an empty club (recorded mixes played) happen 2 times, before that 20 times in the club at Saturday (fierce mashup) and before that at Friday 1 time (fierce mashup to) all this at buffer size 128kb
     
  11. Eugen79

    Eugen79 NI Product Owner

    Messages:
    57
    now all this will piss me off and I will buy MBP2020@i5! to check!
     
  12. Eugen79

    Eugen79 NI Product Owner

    Messages:
    57

    here is a new video at MBP2020! (i5 - 10th generation coast - 2000$!)
    the same situation 14 seconds loading into the deck
    This is outrageous - I bought a second MacBook! Why!?
    to prove that it was already clear!!!???
     
  13. Eugen79

    Eugen79 NI Product Owner

    Messages:
    57
    I wrote to Mr. Andreas - but he previously cowardly replied to me - the case is closed buy i5 and MBP preferably!
    So what!!!!!
     
  14. Eugen79

    Eugen79 NI Product Owner

    Messages:
    57
    "My name is Andreas and I am the team lead here at Traktor Support.

    I am sorry to hear about your issues running Traktor on your system however as my colleague Ryan has now outlined to you several times, your computer does not meet the minimum system requirements and therefore we can not troubleshoot any further.
    Traktor is not supposed to work under those requirements.

    Please note that this is our final answer and we will not evaluate this case any further."
     
  15. Eugen79

    Eugen79 NI Product Owner

    Messages:
    57

    I made a little mistake by counting 1-2-3-6-7-8 practice less in english - sorry))), but it's still a very long time like at the MBA (i3 10th gen! It's not about cpu and not about ssd (it's very strong on MBP 20!) this is about optimization, which is not there, and I spend and spend money! about $3000 for 2 macbooks!
     
  16. Eugen79

    Eugen79 NI Product Owner

    Messages:
    57
    someone can write comments why is it so slow?
     
  17. Eugen79

    Eugen79 NI Product Owner

    Messages:
    57
    [​IMG]
    "Dear Ryan and Andreas, I have fully figured out the reason for this issue
    now all three of my MacBooks have a backup system installed and everything works equally
    fast without friezes and slowness, just like on the first macbook pro 2017
    But it's not enough to just restore a backup
    This way does not work and it follows to freezes and slowness of the ssds
    Clean installation with installation of Native Access and the latest TraKtor does not work too and it follows to freezes and slowness of the ssds too
    You have seen the video
    Friezes and slow ssd are associated problems from the same cause and the same consequences - Friezes (I guessed about it and wrote to you!)
    I successfuled to solve this issue only by doin a clean install with Apple ID activation at the beginning and then restoring the backup of the same user. Only this way works!
    Whose fault is it APPLE SW/HW or NATIVE INSTRUMENTS SW, I do not know
    But the fault was not on the CPU! And your advice has led me to unreasonable spending! And now I have 2 macbooks one of which I definitely don't need
    YOU ARE NOT COMPETENT AND I WASTED MY MONEY!"
     
  18. Eugen79

    Eugen79 NI Product Owner

    Messages:
    57
    what does anyone think about this?
     
  19. Kubrak

    Kubrak NI Product Owner

    Messages:
    1,056
    Do you have dropouts on new Mac?
     
  20. Eugen79

    Eugen79 NI Product Owner

    Messages:
    57
    So, last night showed that the backup method described before does not solve the issue of freez (dropout)
    however, this completely solves the issue of slow loading files into decks (I attach video)

    I decided to give the MacBook Air to the service center for checking for usb-c defects
    if the check does not find any defects, then perhaps you are right about a CPU weak
    The new MBP 2020 was used once during the night (empty club) I didn't notice any problems
    But I was not very attentive, since I was rarely in the hall of an empty club
    More precisely, I will be able to give an answer on Thursday
     
    Last edited: Oct 10, 2021