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Is it too late to get boxed Komplete 12 after choosing "download"?

Discussion in 'Computer Technology and Setup' started by qkrzazzang, Jan 24, 2019.

  1. qkrzazzang

    qkrzazzang New Member

    Messages:
    12
    I've chosen Download version of Komplete 12 Ultimate Collector's edition only to find out that it takes too long and I'm wondering if it's too late to ask for a boxed version?
     
    qkrzazzang, Jan 24, 2019
    #1
  2. Simchris

    Simchris NI Product Owner

    Messages:
    954
    Likely need to use the support ticket form on main site under the support for 'orders' vs here in forum... but likely not - as they are different part numbers; and also you cannot download anything until the hard disk arrives, so you'd have to wait a bit to actually do anything at all. You might be able to get them to cancel your order/serial number; place new order for HDD version ... but again, you have to deal with the order support vs forum support for that.
     
    Simchris, Jan 29, 2019
    #2
  3. Matt @ NI

    Matt @ NI NI Team NI Team

    Messages:
    2,445
    Matt @ NI, Jan 29, 2019
    #3