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Solved Is this a defect on my MK3?

Discussion in 'MASCHINE Area' started by danishbacon, Oct 11, 2017.

  1. danishbacon

    danishbacon New Member

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    15
    Just took delivery of new MK3 which is an absolute joy to use - it's like MK1/2 grew up into something far more serious (and a bit more complex).

    There is this phantom green light that is on when Maschine is on but not connected to software or when on and connected to software.

    is this a 'feature' to help find the strip in the dark or is it a manufacturing defect? wanted to check before I sent it back.

    https://s1.postimg.org/1ez1tim9y7/2_C327_E73-381_C-405_A-98_C2-0_FC27_D1_F0_B69.jpg

    https://s1.postimg.org/3z4w65po0v/3_FFC82_C6-_A4_E0-417_A-_B1_E8-_AE73_CD2_FC0_FA.jpg
     
  2. Supercreative

    Supercreative NI Product Owner

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    2,103
    Short answer: All good! Keep Maschine as it is, read the manual an have fun with it! ;)
     
  3. danishbacon

    danishbacon New Member

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    15
    Thanks for the reply, but as I've not seen this green light on in any of the available demo videos, it appears to be something defective or maybe I'm being blind. I couldn't find anything in the manual in reference to it.
     
  4. danishbacon

    danishbacon New Member

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    15
    To be clear, I am referring to the green light under the 'notes' button
     
  5. muitosabao

    muitosabao NI Product Owner

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    444
    It is not supposed to do that, I think. Mine does not have it.
     
    • Like Like x 1
  6. Elpimpo

    Elpimpo New Member

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    20
    X2 Mine does not either.

    But if it all it does is that, i wouldnt worry about it
     
  7. Supercreative

    Supercreative NI Product Owner

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    2,103
    Oops, that was my fault. Obviously I really overlooked that. I assumed, everything is normal. Probably it isn‘t. Currently, I‘m not in front of my controller to give a reassessment. Do you feel limitations in use of the touch strip?
    @muitosabao : In this case, thx for dislike. I‘m sry ;-)
     
  8. muitosabao

    muitosabao NI Product Owner

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    444
    Removed the dislike ;)
     
  9. D-One

    D-One Well-Known Member

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    10,075
    Mine also doesn't show that green dot.
     
  10. Zigbert D.

    Zigbert D. NI Product Owner

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    60
    Just a thought, but have you updated your firmware?
     
  11. Supercreative

    Supercreative NI Product Owner

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    2,103
    Curious, after having a closer look on my MK3 I also observed a faint green dot at the right side of my touch strip. :cool::eek::confused:
    Also here without and with started software. It seems to be the same picture like yours. I really didn´t recognized it before your post.
    Firmware is up to date. No limitations on the touch strip so far.
    @Mick @ NI -> hidden feature? ;-)

    Overview, without started software:
    Bildschirmfoto 2017-10-12 um 09.03.37.png

    Closer view, without started software:
    Bildschirmfoto 2017-10-12 um 09.04.26.png

    Closer view, with started software:
    Bildschirmfoto 2017-10-12 um 09.03.56.png
     
  12. danishbacon

    danishbacon New Member

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    15
    Firmware is up to date
     
  13. Mr36

    Mr36 NI Product Owner

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    8,454
    Wild stab in the dark here... Does opening Controller Editor and selecting the touchstrip or selecting something other than the touchstrip have any effect on this phantom LED?
     
  14. danishbacon

    danishbacon New Member

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    Have not tried that - playing with the touch strip to max and min did nothing to light
     
  15. Mick @ NI

    Mick @ NI Banaholic NI Team

    Messages:
    1,796
    This has been seen a few times now, and is classified as a bug that will be fixed with a firmware update.
     
    • Informative Informative x 2
  16. danishbacon

    danishbacon New Member

    Messages:
    15