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Issues using the Native Access download link

Discussion in 'NATIVE ACCESS' started by Glenn McComb, 1/11/21.

  1. Glenn McComb

    Glenn McComb New Member

    Messages:
    2
    I had issues using the Native Access download link in the email which I received after trying to download Kontakt Player.. On the Kontakt Player page I clicked the "Get Download Link" button and then clicked the "Download NATIVE ACCESS" button in the email I received. I downloaded the Native Access installer and it appeared to work but when I tried to open it, nothing happened (the app didn't boot it just froze and I had to Force Quit it.

    I was able to get this working by downloading Native Access directly from the website via:
    https://www.native-instruments.com/en/specials/native-access/

    Is it possible the Native Access download link in the email which is for an older version of Native Access?
     
    Glenn McComb, 1/11/21
    #1
  2. Matt @ NI

    Matt @ NI NI Team NI Team

    Messages:
    2.445
    Hey Glenn! Good question!
    We haven't had similar reports recently but we'll definitely check it out.
     
    Matt @ NI, 5/11/21
    #2