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Bug “Jumpy” faders with DAW integration (Mk3 and KKS Mk3)

Discussion in 'MASCHINE Area' started by Brian J., May 30, 2020.

  1. Brian J.

    Brian J. NI Product Owner

    Messages:
    165
    Hi All,

    I’m trying to use my MK3 to control Logic. It works ok for most of parts, but the faders movement are terrible! Not smooth at all.. Very jerky and quite frankly almost unusable when I’m trying to make fine volume adjustments:(

    This issue does not happen inside the Maschine software though. Volume adjustments are buttery smooth.


    Does anyone else have this issue in Logic? Is this a bug? Does komplete kontrol have the same problem?
     
  2. Uwe303

    Uwe303 Well-Known Member

    Messages:
    6,942
    have you tried shift+knob?? if i remember correctly this does the trick like in maschine software too with the logic daw integreation

    Uwe
     
  3. Brian J.

    Brian J. NI Product Owner

    Messages:
    165
    Hi Uwe,

    Yes it’s a bit better but issue is still there.. anyone else is experience this in Logic??
     
  4. StarSMASH

    StarSMASH NI Product Owner

    Messages:
    965
    yes, and i'm trying to exchange my mk3 because it has been happening a while on my 8th knob. It ends up randomly changing my values and messing up my mixes, it's like a glitch or something.
     
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  5. Brian J.

    Brian J. NI Product Owner

    Messages:
    165
    Hey Man,

    Thanks for the feedback. I’m glad to know I’m not alone. Do you have this issue with all the knobs? In my case unfortunately yes:(

    Now the question is.. Is there anyone NOT experiencing jumpy/jerky/laggy faders when using Maschine knobs in Logic?
     
  6. StarSMASH

    StarSMASH NI Product Owner

    Messages:
    965
    mine is only knob 8, and for some reason i'm getting another issue with pad 8 being triggered whenever i press any other pad as well even though they're not in any linked groups.
     
  7. D-One

    D-One Well-Known Member

    Messages:
    10,075
    It's a bit jittery for me too but only in DAW integration Mode, with MIDI Mode + Mackie template the knobs are very smooth.

    It affects some knobs more than others, the knobs with less resistance (easier to turn) seem to have more jitter, the same happens with Ableton so I dont think it's a problem exclusive to Logic. It looks like a game where the FPS is very low, using Knob+Shift fixes it for me. My knobs dont randomly jump out to different values on their own tho...
    If I rotate the knobs very fast with a flicker they go up and bounce back.
     
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  8. Brian J.

    Brian J. NI Product Owner

    Messages:
    165
    Hi D-One,

    Thanks for the feedback. This is interesting.. So are you saying that this is a issue with the daw integration mode? I wonder if the keyboards are affected by this problem.. I’m considering to swap my mk3 for an S49 but if is the same thing with the knobs is a deal breaker for me.

    Is NI aware of this bug?
     
  9. Kymeia

    Kymeia NI Product Owner

    Messages:
    6,268
  10. D-One

    D-One Well-Known Member

    Messages:
    10,075
    Hi. From my experience, yes.
    My M32 is a lot smoother, I belive it's only an issue on the MK3 (*and KKS Mk2), here's a gif of my screen and a comparison between the two:
    [​IMG]

    (The faster the fader is moved the more jitter it has, on the gif I was moving it somewhat slowly but it's still noticeable)

    Doubt it. I am tagging this thread as a bug since there are multiple confirmations.
     

    Attached Files:

    Last edited: Jun 4, 2020
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  11. Kymeia

    Kymeia NI Product Owner

    Messages:
    6,268
    It's a reported bug with S Series mk 2 for me
     
  12. D-One

    D-One Well-Known Member

    Messages:
    10,075
    Can a Windows user confirm this issue? I have a feeling this is a macOS only problem.
    Brian J. I changed the thread title to something more descriptive.
     
    Last edited: Jun 4, 2020
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  13. Kymeia

    Kymeia NI Product Owner

    Messages:
    6,268
    That's the weird thing, my A series is also much smoother. I wonder then if the addition of a screen is a key factor here?
     
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  14. Kymeia

    Kymeia NI Product Owner

    Messages:
    6,268
    afaik this only happens in Logic so yes it is MacOs - but it goes back to earlier versions of Logic and MacOs for me so isn't recent. I do not get the problem in Live or Studio One, or even Bitwig or Reaper (using the MOSS extensions).
     
  15. D-One

    D-One Well-Known Member

    Messages:
    10,075
    It happens in Live for me too, I haven't tested those other DAW's. S1, Bitwig and Reaper use different methods of integration afaik, they dont have the fancy DAW Integration mixer... right?

    For setting the faders just for mixing this is not much of an issue altho annoying but if we record automation this is absolutely terrible, this is the best way I can think of to illustrate it -
    M32 is the blue track and the Mk3 is red track, there's a huge smoothness difference:
    [​IMG]

    I have one hand in each controller and tried my best to turn them the same exact way, at the end of the gif when i move the knobs a bit faster it goes bonkers on the MK3, it's practically a square instead of a sine wave curve... lol

    I'ts a clear resolution / rate of communication issue, the distance between each automation point for the MK3-Jerky is consistently the same.
     

    Attached Files:

    Last edited: Jun 4, 2020
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  16. Kymeia

    Kymeia NI Product Owner

    Messages:
    6,268
    Yes they do with the MOSS drivers
     
  17. D-One

    D-One Well-Known Member

    Messages:
    10,075
    Thats MIDI afaik, DAW Integration uses OSC, thats probably a key part of the problem.
    Using MIDI I have no issues.
     
  18. Kymeia

    Kymeia NI Product Owner

    Messages:
    6,268
    No it's also OSC - the MOSS drivers provide exactly the same level of integration as in Live for Bitwig and Reaper.
     
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  19. Kymeia

    Kymeia NI Product Owner

    Messages:
    6,268
    That's terrible - I've never seen this in Live though with my Series mk 2 but the behaviour in Logic (for me) is identical so clearly there is a common cause - it does seem to do with the resolution rate of communication.
     
  20. René must be Unique

    René must be Unique NI Product Owner

    Messages:
    2,128
    I've looked at this and also on Windows,
    the faders in Ableton lite 10 don't move smoothly.
    But what strikes me is that it does not move smoothly on the screen of the MK3 either.

    If I then do the same,
    but in the Maschine software,
    the fader does not move smoothly either.
    I suspect that this is not the hardware,
    but the way the hardware communicates
    with the software via the NI (USB) drivers.

    René
     
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