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K2 Does Not Work

Discussion in '"Powered By NI"' started by mgg, 15/9/07.

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  1. mgg

    mgg New Member

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    3
    About the Kontakt 2 player, I downloaded the update from NI - going straight from the K1 version of JABB. The Kontakt 2 player does not boot at all. I did a search here and found out how to get my K1 player to work again. I was getting an error message about the "patch being created by a newer version of Kontakt and to update".

    I saw another thread here that hinted that the intervening updates were necessary to get K2 to function. Is this true? If so, how can I get them? Only the 2.2.3 update is at NI.

    To recap, I downloaded the K2 update of JABB and it does not work at all, either as a plugin or standalone. When I click the JABB icon, it starts K1 every time. When I click the K2 icon - it does nothing.

    I will send this message to NI and to the Garitan help desk too.

    Thanks

    MIke
     
    mgg, 15/9/07
    #1
  2. David Das

    David Das Moderator Moderator

    Messages:
    7.060
    It sounds like you are missing a few steps.

    You need to download the JABB KP2 updater, which is listed in the JABB KP1 download area. You also need to request a new serial number (available on the same screen).

    Once you run the JABB KP2 updater, you have access to the JABB KP2 download area, so download the KP2 2.2.3 update (which is the latest version of KP2).

    Once this is done, you're fully updated. You no longer launch JABB as a standalone application as you're trying to do -- you launch Kontakt Player 2, and you'll see JABB available as a library within KP2.
     
    David Das, 16/9/07
    #2
  3. mgg

    mgg New Member

    Messages:
    3
    David, I am rather surprised by your response. When was the last time you signed on to the updates and driver page? There is no K1 update option - only K2.2.3 is available.

    Mike
     
    mgg, 21/9/07
    #3
  4. David Das

    David Das Moderator Moderator

    Messages:
    7.060
    If you only see the KP 2.2.3 updater, then you are looking in the JABB KP2 update area.

    I just checked and for some reason I can't find the JABB v1 update area. Was JABB ever released for Kontakt Player 1? I forget which Garritan products were released for which player -- some were KP1 and some are KP2.

    I would contact Garritan directly to sort out the problem.
     
    David Das, 24/9/07
    #4
  5. Andrew Koenig

    Andrew Koenig NI Product Owner

    Messages:
    248
    Once you have installed the KP2 version of JABB, you can no longer use KP1 because the update changes your sample files also.
     
    Andrew Koenig, 5/10/07
    #5
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