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Kinetic Treats Will Not Load

Discussion in 'KONTAKT' started by imagegod200, Jan 1, 2017.

  1. imagegod200

    imagegod200 NI Product Owner

    Messages:
    27
    Hey all:

    Small problem: The free library from NI, Kinetic Treats, won't load in Kontakt for me. It appears as a library, but when I click on an instrument, it says: Your version of Kontakt is too old to load this file.

    Native Access says I have version 5.6.5 (which I believe is up-to-date). In any case, there's nothing to update for Kontakt in Native Access.

    Clearly, given that it's free, it's not a big deal...just thought I'd give it another chance before deleting. Any suggestions would be appreciated.

    Thanks!
     
    imagegod200, Jan 1, 2017
    #1
  2. imagegod200

    imagegod200 NI Product Owner

    Messages:
    27
    I think I found the problem: Service Center says I have version 5.6.5.13...but when I click on the Kontakt logo, it says I have version 5.5.2.880. Service Center/Native Access doesn't offer me an option to update...any suggestions? Thanks!
     
    imagegod200, Jan 1, 2017
    #2
  3. David Das

    David Das Moderator Moderator

    Messages:
    7,060
    Check Service Center > Overview tab > Kontakt and see if anything appears in red there. If it does, follow the steps to fix it.
     
    David Das, Jan 1, 2017
    #3
  4. imagegod200

    imagegod200 NI Product Owner

    Messages:
    27
    Nope, nothing red...green lights all the way down. Something's definitely wrong...I opened up a support request with NI...maybe they can help.

    Thanks for the reply...much appreciated!
     
    imagegod200, Jan 1, 2017
    #4
  5. solger

    solger NI Product Owner

    Messages:
    3,941
    Is the problem also in Kontakt standalone, or only with the plugin version (inside a DAW)?
    Because if the problem is only with the plugin version it's probably the case that the updated plugin was installed to a different default folder (which is not used by your DAW). So compare the plugin paths in Service Center -> Overview Tab and in your DAW.

    Otherwise you can check and download updates manually from here (after you login with your account):
    https://www.native-instruments.com/en/support/downloads/update-manager/
     
    Last edited: Jan 1, 2017
    solger, Jan 1, 2017
    #5
  6. imagegod200

    imagegod200 NI Product Owner

    Messages:
    27
    Yes, this looks like the problem...thanks solger! Unfortunately I don't know how to check the 'plug in path' for Reaper (my DAW). And once I find that path, I don't know how to fix it.

    Any help would be greatly appreciated...thanks!
     
    imagegod200, Jan 1, 2017
    #6
  7. imagegod200

    imagegod200 NI Product Owner

    Messages:
    27
    Solved!

    Thanks again Solger...I updated manually (per your link) to the folder scanned by Reaper...upon re-opening, Reaper re-scanned and found the update...I'm in business.

    I appreciate your help...you saved me a ton of pain...thanks again!
     
    imagegod200, Jan 1, 2017
    #7
  8. YUNGBEATS

    YUNGBEATS New Member

    Messages:
    5
    Well my system won't read its own plugins and decides to read the secondary ones like supercharger i don't understand why any suggestion
     
    YUNGBEATS, Feb 21, 2021
    #8