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KK S49 Mk2 won't get detected anymore

Discussion in 'KOMPLETE KONTROL SERIES' started by Manaberry, Sep 7, 2020.

  1. Manaberry

    Manaberry New Member

    Messages:
    4
    Hi,

    Lately, my keyboard has gone wild (had to clean it, weird behavior, etc)
    This morning, it just refuses to connect to my PC anymore (it seems it doesn't ping the computer at all). It stays in factory MIDI mode. Windows cannot see it. Nothing in the device manager, the "scan for hardware change" does nothing, reinstalling drivers does nothing, restoring windows does nothing, changing cable does nothing, trying on another PC (!!!!!!) does nothing. It is just.... stuck!

    How can I hard reset the keyboard? (there is obviously a way to do that, it's a pro-level keyboard)

    IMG_20200907_105755.jpg
     
    Manaberry, Sep 7, 2020
    #1
  2. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    1,339
    Jeremy @ NI, Sep 7, 2020
    #2