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Komplete 10 Ultimate - Downloaded only, stuck with tons of Iso files!

Discussion in 'Product Installation and Activation (Archive)' started by Thomas Viegaard, Mar 30, 2016.

  1. Thomas Viegaard

    Thomas Viegaard Member

    Messages:
    33
    Hello All!

    I ran the Native Instruments Komplete 10 Ultimate Downloader, and chose "Download Only".

    Now I have 278GB of .ISO files - What do I do?

    If I start the downloader again I get the same two options;

    1. Download Only
    2. Download & Install

    No matter which of these two I pick it starts allover by setting up for doing the entire download again.

    I see no .exe installers for Komplete Ultimate or the individidual Instruments/Plugins/Effects.

    Can someone help me?
     
  2. solger

    solger NI Product Owner

    Messages:
    3,941
    Try to mount/load the ISO files either directly (via your file manager or file explorer) or by using a 3rd-party application.

    Otherwise contact NI support: http://www.native-instruments.com/en/company/contact-ni/
     
    Last edited: Mar 30, 2016
  3. Thomas Viegaard

    Thomas Viegaard Member

    Messages:
    33
    Well. I think I can mount and ínstall them one by one, but then it wont end up with the "You have now installed Komplete 10 Ultimate, register" thing.

    Then I wont be able to register it?
     
  4. solger

    solger NI Product Owner

    Messages:
    3,941
    Install everything first. Then simply launch Service Center directly and activate Komplete.

    The register-dialog or -link is basically doing the same (just launching Service Center) ...
     
    Last edited: Mar 31, 2016
  5. YuraD1

    YuraD1 New Member

    Messages:
    5
    Hi mates!
    I have the same issue, i've download now it's just a bunch of iso files.
    When I start NI Komlete setup, there is no list of products Absynts, massive etc.
    So if I install separately iso of products will I have an opportunity to correctly register it is Service Center?
    THX in advance!
     
  6. solger

    solger NI Product Owner

    Messages:
    3,941
    Can you please give more details like:
    • operating system
    • Komplete 10 (Standard) or K10 Ultimate
    • Which ISO files did you download ...
    • ... and from where (or how) did you download these files?
    • How did you start the Komplete setup exactly?
    • etc.
     
  7. YuraD1

    YuraD1 New Member

    Messages:
    5
    Thanks, sorry I've clear out issue with support team.
    The case was described in the beginning of this post, I follow your advices and it's ok now!;)