Komplete 13 Free Update

I have purchased an upgrade of Komplete Ultimate Collector's edition from a third party retailer and whilst the box was version 12 I was assured that it would enable me to have a free update to version 13 when it was released due to the short time scales involved between registering 12 and the release of 13. However, now that I have registered the item, the webpage is providing me with the option to pay for an upgrade to 13.

Can anybody confirm whether what I have been told is correct or have I been duped and will have to pay to upgrade to 13 even though I have just upgraded to 12.

 

Appears there is a grace period... give this thread a read...

https://www.native-instruments.com/...eriod-policy-info-needed.425099/#post-1991411

 

Thanks for the link. It appears that it is not conclusive but a number of retailers are stating the following:

Komplete 12 Upgrade Grace Period - September 2020
With the recent launch of Komplete 13, Native Instruments are offering a grace period for upgrading to Komplete 13. All new registrations of any version of Komplete 12 will be upgraded to the equivalent version of Komplete 13 for free upon release in October! Users must register their version of Komplete during the month of September 2020, upgrades will be supplied via Native Access.

I suppose the only way to find out is the message NI in the morning.

 

Look at reply #4 in the post I linked (by LoveEnigma)...clearly states that he confirmed this with NI through the Chat feature...pretty conclusive to me...

 

I can confirm that if you purchased one of our Komplete 12 bundle in September, you will receive a free update to the same Komplete 13 version

 

Hey Matt, while I already clarified this with you, just for additional clarification for everyone here: If a new serial number has been registered in September, the upgrade to corresponding/equivalent version of Komplete 13 will be automatic, right?

 

That's would great! I've an old MacPro 2012 with High Sierra. I think Komplete12 would work, but I'm not sure for Komplete 13, even if some of the plugins are the same.
Can someone please confirm about Komplete12 and MacOs 10.13 and the chance for using also Komplete 13 on the same machine?
Thanks a lot!

 

Yes it's automatic as long as you registered a new license for a Komplete 12 bundle in September.

 

Most of the instruments would work since they are the same but anything new might not. Guitar Rig 6 Pro would most likely not run on OS before 10.14

 

Ok. So, if I buy now Komplete12 (and it should work) if I'll upgrade for free to K13, I would loose the possibility to reinstall K12 if k13 got troubles on High Sierra?

 

Thanks for the clarification, Matt.

 

You always get individual installs so whenever you connect to Native Access, you will see all the instruments compatible with your system. You wouldn't have any issues switching from one or the other besides not being able to install newer software (not compatible with your OS)

 

ok, thank you!

 

Hi Matt,
thanks for the info so far.

I've got 2 more questions:

- Does this also apply to purchased upgrades? i.e. a boxed K12U -> K12U CE Upgrade? Will I get K13UCE?
- Is this regionally limited? So far I've seen only UK stores advertising this grace period promotion.

 

Matt can reconfirm, but it indeed applies to what you said. If you register K12U CE Upgrade in this month (like I did), you will get K13U CE automatically.

And no, it is not region limited. Thomann USA and Europe stores also have the boxed copies. Only thing is Thomann haven't mentioned it on their website, but I confirmed with them personally about the grace period and they said yes.

 

This would apply to any purchase of a Komplete 12 bundle in September and so also on upgrades/updates. There is no region limitation and we offer this for all our users.

 

Thomann is offering Komplete 12 upgrades at 50% of the normal price (probably because they want to get rid of their stock), so if I buy that now I will also get the upgrade to 13 for free?
That would be a great deal

 

There is no exception to our grace period so it might be your lucky day

 

Hello, today I registered Komplete 12 select and an upgrade from select to Komplete 12 Ultimate, do I have to install any of the products from Komplete 12 to make sure that i'll update to Komplete 13 Ultimate? And also, if I would install some of the Komplete 12 products, do I have to uninstall them or something in order to get Komplete 13U?

 

You don't have to do anything in particular to be eligible for the free update to Komplete 13 Ultimate. You could always start installing your instruments now and on October 1st, you'll see the ones from K13U available in your Native Access as well.