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Komplete 2 & 3 Authorization Problems

Discussion in 'Product Installation and Activation (Archive)' started by planewalker, May 16, 2010.

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  1. planewalker

    planewalker New Member

    Messages:
    2
    If you get this message:

    "The file you selected was not an authorization key file..."

    That's because the new authorization process using the Service Center has a serious bug in it! It makes keyfiles for Komplete 2 and Komplete 3 that don't work. Here's how to fix them:

    Open the keyfile in question in a text editor. Remove the "com.nativeinstruments.plist" text from all "Product Value" entries, so that the text has the product name only. Save the keyfile again. It will work now!
     
    planewalker, May 16, 2010
    #1
  2. mashobo

    mashobo NI Product Owner

    Messages:
    1
    Thank you so much! It works fine!

    Best regards!
     
    mashobo, Jun 20, 2010
    #2
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