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Komplete 6 installer in Win 7 64 bit compliance issue.

Discussion in 'Product Installation and Activation (Archive)' started by robyale, Jun 30, 2010.

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  1. robyale

    robyale NI Product Owner

    Messages:
    49
    Hello,

    There seems to be an issue with the way the Komplete 6 installer was built, with respect to its compatibility with Win 7 64 bit. It's possible that the items being installed require a higher level of permissions, for the installer to complete successfully.

    If I don't run the installer as admin, the installer ends and Windows displays the "This application may have not be installed properly", and gives you the option of re-installed with the "issues" repaired, or of telling the dialog that all is well.

    This seems to not happen if I run the installer as admin.

    Rob Yale
     
    robyale, Jun 30, 2010
    #1
  2. DarkStar

    DarkStar NI Product Owner

    Messages:
    2,089
    What problems do you get if you do not "run as administrator". And is that for the Komplete 6 Setup.exe or the Komplete 6.exe file?

    Windows 7 can report "This application may have not be installed properly" in some trivial circumstances (can't recall what they are at the moment - I need to check).
     
    DarkStar, Jun 30, 2010
    #2
  3. Marius @ NI

    Marius @ NI NI Team NI Team

    Messages:
    1,052
    Hello Rob,

    this message at the end is indeed a known issue. However, the installation is complete and works, so you can ignore this. It is also occurring with most of the update installers. This Windows 7 behavior has been improved already internally and all new releases will not drop this message anymore.

    Best regards,
     
    Marius @ NI, Jul 2, 2010
    #3
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