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Komplete 8 Ultimate Un-install / Re-install

Discussion in 'Product Installation and Activation (Archive)' started by groovechild, May 3, 2012.

  1. groovechild

    groovechild New Member

    Messages:
    15
    Hi

    It just occurred to me that in the K8U external hard drive that there doesn't appear to be any Un-install program (correct me if i'm wrong), so if something goes wrong and you have to Un-install the program to do a fresh In-stall, how do you do it? also would you have to register it again?

    Hmmm Interesting, anyone got the answer? :S
     
  2. savadious

    savadious NI Product Owner

    Messages:
    120
    Start/Control Panel / Add-remove programs in windows...

    That will get you back to square 1
     
  3. groovechild

    groovechild New Member

    Messages:
    15
    Hi
    Thank you for your reply.
    I've been emailing NI back and forth because one of my Plug inns in K8U had vanished from my c' Drive

    Would I have to do a fresh install or could I select it by itself, but so far the only reply I've had is that I need to upgrade from Windows XP to Windows 7, even though it's been working perfectly well with XP, thank you NI go figure!

    Whats with this web page it keeps sticking as I type and go to amend a word, I have to keep refreshing the page?

    Anyway I removed the program and am currently waiting for it to reinstall.

    1 question. when I removed it, I only removed the K8U section despite there being a lot of other NI programs in the program list. does this matter?

    Thanks again for your reply. :)
     
  4. groovechild

    groovechild New Member

    Messages:
    15
    Update to myself and anyone interested

    I uninstalled K8U from my Programs list, reinstalled, then had to enter original code for reactivation.

    Now all works as it should. I must point out that I find it very disappointing that NI Support couldn't advise me of this, it would have saved me days of worrying and gray hairs. :angry:

    Mind you, this could explain one reason why they are recruiting. :eek:
    Anyway at least this now answers a lot of Threads that haven't been replied to in the past with similar problems.

    The answer is to C/PROGRAM FILES/NATIVE INSTRUMENTS/ KOMPLETE 8 UNTIMATE (Uninstall)
    Followed by: Reinstall K8U and re enter activation codes and update as required and Bobs your Uncle, well he's not mine, but he might be yours.
    Good Luck ;)
     
  5. savadious

    savadious NI Product Owner

    Messages:
    120
    I am glad to see reinstall fixed it for you.

    Question: How did you know I had an uncle named Bob?

    jk

     
  6. groovechild

    groovechild New Member

    Messages:
    15
  7. MartinHines

    MartinHines NI Product Owner

    Messages:
    967
    If you are missing a component, you should be able to run the K8 installer again and only select that missing component.

    Regarding uinstalls in general, if you are on a Windows machine you might consider purchasing some utility software like Revo Uninstaller Pro
    http://www.revouninstaller.com/

    It is pretty easy to use:
    1. You launch Revo Uninstaller Pro
    2. You select "Install Programs".
    3. Within Revo, you select the installer exe, e.g. Komplete 8.exe"
    4. You follow your normal software installation process, with Revo running in the background. It keeps track of all files that are added and Windows Registry entries that are made.
    5. You finish your installation then stop Revo, providing a name for this installation.

    If you then want to uninstall a product later, Revo will use its collected information to remove all of the original data.

    The benefit of a product like Revo Uninstaller Pro is that Windows Add/Remove doesn't always remove everything, since the software company (like NI) designed their uninstall routine to not uninstall everything.