Komplete 9 - No serial number within?

Hi all,

I recently purchased Komplete 9 on Amazon. It was going for £400 and it just seemed like too much of a good deal to turn down. It arrived Monday, I finally got round to opening it last night and was excited to install it. However upon reading the manual it made reference to a "Setup Information Flyer". My pack never came with any such flyer. All I have inside my box is the CD wallet containing all the stuff and a set of stickers. In my excitement I already stuck one of the stickers on a piece of my equipment :-\ Anyway, I'm pretty stressed about this considering I just spent a large sum of money on software I can't used, I just want to crack on and start using my lovely new tools :-( I called Amazon and they referred me to Native Instruments. I can't see that they have a phone number available anywhere - does anyone know what it is? I have sent them an email support request too, but it says it can take days to get a response. I'd really like this sorted ASAP as I only have a limited amount of time to query the sale with Amazon. Does anyone have any suggestions about how I can get this sorted quickly, or perhaps shed some light on something I might be missing? I have checked the box inside and out, inside the CD case and can't see a setup information flyer anywhere

Thank you

 

Raise a query with Amazon, just in case.

Then contact NI:
http://www.native-instruments.com/en/company/contact-ni/ (telephone numbers here)

 

Thank you! Really struggled finding that telephone number! I have raised a query with Amazon and I will contact NI now.

Thanks again

 

Just spoke to a very helpful person at NI. I have to send them proof of purchase and apicture the product identifier codes located on the box itself. They can then lookup my serial. Crisis averted! Thanks DarkStar and thanks to the friendly chaps at NI

 

You're welcome.