Komplete audio 6 failure installation

hello guys,
i just bought the komplete audio 6 and tried to install him.
when i follow the instructions i went to the website (native - instruments.com/go-ka6) i downloaded all as the instructions said.
i noticed that it only downloaded elements drivers and now the komplete audio 6 driver.
then i tried to download and install manually the driver from the native website.

in the installation every time i get this error code:
Runtime error in setup script:
Line 450: list index out of bounds (2)"

of course i didn't connected the device to the computer cause that what they said not to do.

am using a dell laptop, 8GB RAM, I7, windows 10, and using cubase 8.5.


i could really really use some help

 

• Try to download and install the latest KA6 driver from here: http://www.native-instruments.com/en/support/downloads/drivers-other-files/

• Or have a look at this thread: https://www.native-instruments.com/forum/threads/solved-cant-install-komplete-audio-6-driver.223866/

• Otherwise contact NI support: http://www.native-instruments.com/en/company/contact-ni/