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KOMPLETE ELEMENTS MK2?

Discussion in 'Discontinued Products' started by Rokas Kucinskas, Dec 20, 2021.

  1. Rokas Kucinskas

    Rokas Kucinskas New Member

    Messages:
    1
    Hello,

    I bought KOMPLETE ELEMENTS MK2 ages ago and now wanted to install it into my computer, but after adding the serial number to Native Access app, MK2 doesn't appear in 'not-installed' tab...

    Is it possible that the product was discontinued? If so, shouldn't NI give the money back since I paid?

    Thank you
     
  2. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    1,339
    Hey there,
    For older or legacy products that are not handled by Native Access, you can contact my colleagues here, they will give you installers:
    http://bit.ly/NIsupport_install
    If the products are discontinued, you should still be able to use them, please keep in mind some might not work on more recent operating systems.
     
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