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Komplete Kontrol playing wrong notes

Discussion in 'KOMPLETE KONTROL SERIES' started by Stephen Bish, Apr 5, 2016.

  1. Stephen Bish

    Stephen Bish NI Product Owner

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    170
    I'm not talking about the scale mapping but the notes played by the keyboard are out by 1 semitone and I half suspect plus or minus a few % of a semitone as well. I only noticed today as it was the first time I have used it in a band situation after a month or so of enjoying playing it alone.
    In fact I only noticed as a result of leaving my guitar tuner at home and went to use the S88 (Mainly use Alicia's keys).Thought my guitar can't be that far out and checked with my Bass. Then checked with the tuner sounds in my metronome.
    Wasn't a biggie for today but I assume there is some sort of calibration that can be done easily. When I look online all I get is stuff about the scale functions though. Anyone have any idea on this one?
    Could be something in the Komplete Kontrol software too.
     
  2. Stephen Bish

    Stephen Bish NI Product Owner

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    170
    Very weird but it seems to have sorted itself. Not without throwing out a few more weird things first though. Noticed that when a few keys were pressed, the piano keys, can't remember which ones but around F and A above middle C the leds lit up on the transport control buttons. This is all before it decided to start behaving normally again. I have looked at the edit software but it is a bit beyond me and not something I will have use for until I learn a lot more. I was looking for some sort of Factory reset function but could not find one. Does such a thing exist?
     
  3. Aymara

    Aymara NI Product Owner

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    1,660
  4. Stephen Bish

    Stephen Bish NI Product Owner

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    170
    Great
    Thanks Aymara
    That's exactly the sort of feedback I was looking for.
     
  5. Aymara

    Aymara NI Product Owner

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    1,660
    Well, at least you now have a quick solution for the next piano session, in case it happens again ;)

    Gotta check out, what to do with synths e.g. in Reaktor, because above solution is for Kontakt instruments only.
     
  6. Stephen Bish

    Stephen Bish NI Product Owner

    Messages:
    170
    After a week or more of hunting around I eventually found a midi config that works for me running Komplete Kontrol into Studio One running with a Presonus RM16. For some reason the midi config was different to when I used a Babyface, which presented no problem.
    However it brought this anomaly up again and thanks to the advice above I tuned the keyboard down 1.12 semitones which put it about right. I am wondering though just what is causing this and if there is any way of saving a global setting. Otherwise it seems I will have to do this any time I want to record. Is this maybe something to do with midi as 0-127 or 1-128?( or whatever those numbers are)
    I have a similar though less strange problem running TD-4 V-Drums into Studio Drummer where the first tom plays a crash symbol. I figured how to change it to Tom but can not see how to save that setting and have to change it every time I load the drums. Is it possible to do this as well?
    Cheers and thanks for all the help. I am an old world guy struggling with modern technology.
    Thoroughly enjoying the results though. Just find it very frustrating at times. The biggest problem being knowing the right questions to ask.
     
  7. Aymara

    Aymara NI Product Owner

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    1,660
    Regarding the tuning issue I would first check out, if this is a Kontakt only issue or if it happens with other instruments too, e.g. Absynth or Reaktor based synths. No matter how the outcome of this test is, I would contact NI Support with your findings. It's also interesting, if this happens in Kontrol standalone or inside a DAW or both.

    But if I understood correctly, this issue started after changing the audio interface?

    Regarding the Vdrums issue you should ask in the Kontakt forum, where already exists this discussion:

    https://www.native-instruments.com/forum/threads/studio-drummer-drummap.165584/

    It can also make sense asking in the vdrums forum too:

    http://www.vdrums.com/forum/advanced/vst-samples
     
  8. Stephen Bish

    Stephen Bish NI Product Owner

    Messages:
    170
    Thank you Aymara for your help. I will try as you suggest and test the tuning in stand alone both with a variety of instruments in Kontact and with Absynth, Reaktor etc. and post the results here. May take a couple of days as I'm a bit busy atm.
    As to the change in interface, that was more to do with getting things up and running with the RM16 and thus enabling Multi tracking. It's had not been an issue when playing alone. I had gone back to the Babyface, which which I was more familiar, in an attempt to simplify things. Point I had missed there was midi config for Both S88 and Komplete Kontrol are necessary and different for each.
    I have had a quick look at the link to the 'Studio Drummer you sent but as someone pointed out all the screen shot captures are gone due to a forum update. I will read through many times and try to make sense of it.
    V-Drum forum a good idea. Thanks. Have been there before.
     
  9. Aymara

    Aymara NI Product Owner

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    1,660
    Maybe just ask your Vdrum question in that forum again or even in that thread.
     
  10. Stephen Bish

    Stephen Bish NI Product Owner

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    170
    OK I think I have tried every possibility and the problem is confined to Studio One. It also doesn't seem to matter what instrument is loaded and whether it is in Komplete Kontrol or loaded alone. Everything works fine in stand alone mode and in Ableton Live. I have posted about this in the Presonus forum but wonder if anyone here knows any possible cause and/or solution. I'm wondering if there is not some piece of software I am missing, similar to the one I had to load in the 'Live' file menu to make it work there. I guess it could also be some sort of midi config thing although I have tried using midi "all" and midi 1 with no change. I am running the V-Drums on midi 10. I am quite happy to shelve the V-Drum issue till I have this one sorted.
     
  11. Aymara

    Aymara NI Product Owner

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    1,660
    Are you sure, that the SO configuration is correct for Komplete? If the note keys work and the rest like the transport control doesn't, a misconfiguration is likely.
     
  12. Stephen Bish

    Stephen Bish NI Product Owner

    Messages:
    170
    Actually Aymara I'm certain the S.O. config IS the problem. Not only with the KK S88 but with Any midi keyboard. Really don't know what to make of it and I have never encountered anything like this before. I may even try uninstalling SO and re-installing it. I can find no clue in the manual or in online searches.
    I discovered this morning that SO is doing this with Any and Every keyboard. Not just the KK S88. I am new to SO and bought the 'Pro' version as an upgrade to the 'Artist' version that came free with the Presonus RM16. Mostly I have used 'Live' for several years and 'Reason before that. Started with Cubase years ago. I bought the upgrade to enable the use of Komplete Ultimate and Kontrol so a bit disappointed in the result. Nothing to do with KK though. It seems the problem is all with S.O.
    If a reinstall does not fix the problem I will contact Presonus support and in the mean time just keep using 'Live' where everything works perfectly.
    Oh and I also have posted on the Presonus Forum re this issue of course.
    Thanks for your help Aymara. I see you help many on this forum and deserve full credit for doing so.
     
  13. Aymara

    Aymara NI Product Owner

    Messages:
    1,660
    Thanks ... did I understand correctly, that the tuning issue only happens in Studio One?
     
  14. Stephen Bish

    Stephen Bish NI Product Owner

    Messages:
    170
    Yep but thanks to someone in the Presonus forum pointing me in the right direction I found the cause and answer. It was caused by the RM16 mixer being set at 48 K and the Studio One software being set at 44.1Khz. Reset the mixer to 44.1Khz. Problem solved. I can only guess that the stand alone version of KK and 'Live'both adjusted their sample rates to match the mixer and Studio One did not. Rather strange as Studio One is made by Presonus, the maker of the RM16. You would half expect the opposite results.
    Anyway all's good now and thank you once again for your help.
     
  15. Aymara

    Aymara NI Product Owner

    Messages:
    1,660
    Nice, that you could solve it, though the source of the problem is pretty strange.