Komplete Kontrol plugin VERY slow to load

I'm using the Komplete Kontrol plugin:

• AU in Logic Pro X (10.4.1)
• VST in Cubase 9

In both cases, it takes a very long time to load.

Once it's loaded, instruments and patches load inside it very normally, and the standalone version seems to launch slightly faster than the plugin versions.

It's just the startup time for the plugins - and it's very slow for every single instance that I load in a given project.

I'm pretty sure it's not my computer specs - everything is very fast, and all my data is stored on SSDs configured with RAID 0 (sample libs load incredibly fast, for example).

==> Does anyone else experience this? Do you know any tips / settings tweaks etc. to fix this problem?

Thanks in advance!

 

Hi guy! I'm having the same problem here. Opened another thread, but any answer.

 

I was just thinking about this again this morning.. It is indeed very slow and I have experimented with the various scanning on startup settings etc. (BTW, it is equally slow in both Logic ProX and Ableton Live 9)

 

To get an idea what "slow" means to each individual, what kind of time are we talking and on what system with what versions of software.....?
Words like "it's slow" and "my system is fast" are as useful as saying to a mechanic "my car don't go no more, how to fix ?!?!"

For instance, my experience:

System Specs
Windows 10 Pro
Samsung EVO SSD x 3 (OS, VST Content, Work)
Core i7 4970K @ 4.2Ghz
1080 GTX 11G (triple monitor)
16GB DDR 2400 Ram

Komplete Library
Komplete Kontrol Preset Library:
Factory = 26,489 presets
User = 77,389 presets
Total = 103,887 presets

Ableton Load Time
Ableton Live 10.0.2
Load time for Komplete Kontrol = 2.7 (ish) seconds
(dragging the KK instrument rack from ableton browser WITHOUT a pre-loaded instrument)

Standalone Komplete Kontrol
Load Time = 4.1 seconds

That is usable data (and i'm not even here because I have an issue) and I am sure your experience is much worse. My educated guess is that all 3 of you are Mac users, one because you say you use Logic and two because from my last 12 months of monitoring issues, many of the latest hiccups and issues appear to be weird MacOs related issues for whatever reasons but it's becoming more and more frequent over many different applications.

 

Hey JesterMgee, this is a very nice comparison!

in my case

Mac OSX High Sierra 10.13.6
Mac Pro late 2013 2,7 GHz 12-core / 64gb ram
Libraries: Internal SSD / Samsung Evo 840 1TB SSD (enclosure LaCie rugged thunderbolt) / Samsung T5 1TB

Komplete library
Factory 23035 results
User 16032
Total 39067

Logic Pro load time
Logic Pro X 10.4.1
load time for KK: 14s (without any instrument loaded)

Standalone
load time: 16s

I already installed everything from scratch, downloading all the content from native access; already contacted NI support, but the problem is still there and I don't know why.

 

and I have to add

Kontakt load time:
in Logic Pro 12s
Standalone 9s

 

There you go, there are now some useful things to start analysing things with.

So spec wise, nothing is an issue and library size wise, nothing would appear to be an issue.

Komplete Kontrol itself wouldn't appear to be the issue since it works fine for most users and you seem to have the same kind of delays in different DAWS and even standalone which means it is nothing specific with DAWs either.

So it's not hardware or KK as far as we know, it's not DAWs. Only thing left is the OS itself really and that appears to be common between the both of you so that is where I would be placing my chips if I were a betting man.

 

Yeah, I'm seeing 12 secs win Logic ProX (HS 10.13.6 / MacPro 2016 trashcan 6 core. 32GB Ram blah blah)
However, with Live 9 and dragging a fresh empty KK from the plugin list on the left... it's ...wait for it!! 28 Seconds!! WTF?

To be honest, regarding the OS.. I don't think I have had it any quicker in the last couple of years. Certainly not in Logic, bot sure in Live.

 

The issue has nothing to do with the overall speed/power of the system but some issue with a thread or the way the system is launching the application. Something underlying either with the OS or how the application is handled by the OS.

Spec wise there is no reason it should take ANYWHERE near those numbers on those systems above. Both of you have the same apparent issue and both are using Mac and with similar specs on my machine we see no such issues there. I have heard of this same issue affecting a handful of other users too in other threads and no prizes for what OS they are all running too.

The issue could be Komplete Kontrol and some tweak that needs to be done for MAC but the issue does not seem to appear for PC users so it's more of a Mac specific issue. I have heard a lot of complaints with other issues lately such as slow GUI response, CPU spikes etc from more modern Mac machines, after 2012. Not 100% on what the deal is, just I see the same kinds of threads/complaints popping up which all seem to have strange issues for the power the machines have.

 

I have an iMac Pro 2017 8 core, 32GB of ram and it’s the same times. I thought it was just the Akai MPC 2.2 template I’m using but it looks like komplete kontrol.

 

I wouldn't blame the OS, but I think this is probably a developer problem. All the other software I use works well, and maybe this could be changing, but Macs always were better than PCs when working with media software (music, graphics, video). When I read your comment I was thinking: it wouldn't be better to install a Windows on my MacPro? I'm really not sure about this.

 

The OS is the common factor between those experiencing problems, so OS could be part of the problem, as for Mac being better than PCs thats a mute point, and doesnt really stand up with todays Win 10 PCs, especially comparing price to performance.

 

This is a copy of my post on another forum topic.

I have a late 2015 iMac, 5K screen, 4Ghz i7, 24GB of memory, and an internal SSD. Programs are stored on SSD, all samples are stored on external HD.
I have a S88 keyboard (MKI)
Launching standalone with a scan of 7 new plugins, 40 seconds.
Launching standalone with no scan, 16 seconds.
Launching a blank template in Logic. After launching Logic, I open an instance of Komplete Kontrol: 11-13 seconds.
In Logic after launching Komplete Kontrol, call up Kontakt (within KK) with Alicias Keys init patch: 30 seconds.
In Logic launching Kontakt (w/o KK) 6 seconds.
In Logic Launching Alicias Keys init patch in Kontakt (w/o KK): 3 seconds.
Now I've had some Output Output libraries (I'm looking at you Analog Strings) that take well over 2-3 minutes to load.
But Komplete Kontrol is adding some serious time to loading Kontakt patches in Logic.

 

Macbook Pro, mid 2012
2.3 GHz Core i7
8 GB 1600 Mhz DDR3
500 GB SSD (Samsung Evo) for OS (85 GB free)
1 TB SSD (Samsung Evo) for samples
macOS High Sierra 10.13.6
KK S61 mk I

Standalone, without scanning for user changes: 12 sec.
Within Logic, empty project, new track (just the plug-in): 10 sec.
Start Logic with a custom project with six KK tracks and several tracks with other plugins: 50 sec.
Logic KK with Kontakt Patch (Retro Machines): 15 sec.

 

Thank god I have a pc lol...Mine are nice and fast even those larger Output libs are quicker than that

 

I wish NI would chime in and offer some kind of solution or workaround.

 

Just adding to the conversation again.. Waiting for Product Scan (14 seconds).. What's it waiting for? Once it actually is scanning a few things, it is very quick from there...

 

Yeah I get approx 1.5 seconds with that scan and then just a few seconds after that to load up

 

Does any one know what email to use when contacting support? Seems to be elusive!

 

Ok, so i've spent some more time this afternoon on this. I've come to some conclusions.

The "Waiting on product scan" does not seem to be related to sample libraries as such, which many help type threads and google were eluding to.
For example..
Once Kontakt or Komplete Kontrol are fully loaded, loading a patch, Alicias Keys for example, takes half a second. Then loading (again for example) The Maverick, is also instantaneous.

So to relate that to Komplete Kontrol.
Loading Komplete Kontrol takes about 14 seconds (that pesky Product Scan). Once I try and load Alicias Keys.... another 10-14 seconds are endured. However, then selecting The Mavericks from there, is basically instant once again.

It seems that every time we are loading a new engine of sorts. ie Going from Kontakt to Reaktor, to Battery, or Absynth etc etc etc... It all seems to go through this lengthy product scan again. (However, note that if the shift is to for example, a KORG or WAVES engine, it's also instant).

So, is there a way to avoid this "Product Scan" and just do on occasion to update the information contained within our NI resources etc?

I would really love someone from NI to chime in on this and try to work with us to sort this mess out, as something that should be a creative flow machine, is delaying the creative flow.

Cheers,
Matt