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Komplete S88 driver issues - at witt's end

Discussion in 'KOMPLETE KONTROL SERIES' started by PushPull, Oct 21, 2016.

  1. terrybritton

    terrybritton NI Product Owner

    Messages:
    585
    See S88 won't communicate
     
  2. piyesiwak

    piyesiwak New Member

    Messages:
    4
  3. John Watson

    John Watson New Member

    Messages:
    1
    Did you ever resolve your issues? I'm having very similar problems and have been through the uninstall reinstall cycle a few times now. Currently connection drops from my computer (and the device completely disappears) after playing a few keys. The firmware on it is 72 IIRC so I can't imagine downgrading to 69 will help...

    I'm plugged in directly to the USB 2.0 port on mine...
     
  4. PushPull

    PushPull New Member

    Messages:
    23
    Hi John,

    Yes, I did get it to work with the good people from NI. In the end we found that for the motherboard I had, and for whatever reason, it worked if I hooked it up to the USB3 ports and not on the USB2.0 ports.

    I hope this is of help to you.
     
  5. Oliver1177

    Oliver1177 New Member

    Messages:
    2
    Hi PushPull,

    I have the same motherboard as you (running Windows 7) and yesterday I've encountered the same problem, went through almost everything you described here but without result, it seem that there's a problem with usb device driver and I don't know how to fix it.
     

    Attached Files:

  6. Oliver1177

    Oliver1177 New Member

    Messages:
    2
    Finally solved it, the problem was with the windows update KB4486563, after uninstall the controller works fine.