Solved [Komplete Start] I don't have Kontakt nor Kinetic Treats

Hi
Just install Native Access and all available product but :

- I don't have KONTAKT on the list
In the email it says
Once you've completed the installation and logged into Native Access, go to the 'Not Installed' section, where you'll find KONTAKT 6 PLAYER, ready to be installed.
https://i.imgur.com/SzyvkrT.png

- I have Kontakt & Kinectic Treats on my Komplete Kontrol - I have the sounds - but the plugins won't load
https://i.imgur.com/E9MUCZR.png
https://i.imgur.com/tyFfpxT.png

- My Komplete Kontrol was Blacklisted by Cubase (I reactivated it but maybe the problem came from this)
- I let the "content" path to Users/Public/Documents maybe the problem came from this too

Thanks ! ^^

 

Did you run Kontakt standalone?

 

I don't understand, no, I'm only use Native Access
I tried to "ask download" of Kontakt on the website but we just receive a link to download... native access ^^"
I reboot my computer and Komplete Kontrol was blacklisted again I don't know why :/

 

Hey Midway,

Can you see Kontakt 6 Player under your Not Installed tab? What OS are you using?

 

no i don't have kontakt 6 player ^^"
https://i.imgur.com/jETViXT.png
https://i.imgur.com/QlyO7AW.png
Maybe it's the problem because I don't have access to all these https://i.imgur.com/YxrUxjz.jpg

(I'm on Windows 10 x64)

 

Thanks for the screenshots.
Please try to delete the content of this folder and restart NA: C:\Program Files\Common Files\Native Instruments\Service Center
If this doesn't work I'll PM you directly.

 

Whaaat ok it worked now I all these :


I don't know if it'll work in my cubase but it's well on its way ! Thanks

 

There we go! Glad to see it's back and if you have issues with Cubase, it might be something different.
Let us know

 

It sent all the files there but installs any secondary plugins there and all the kinetic treats sounds say plugin not found