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Komplete Start not showing up in Native Access

Discussion in 'KOMPLETE KONTROL SERIES' started by Ksynth, Apr 16, 2019.

  1. Ksynth

    Ksynth NI Product Owner

    Messages:
    28
    As I have Komplete already would this just be duplicating the sounds etc?
     
  2. Matt @ NI

    Matt @ NI NI Team NI Team

    Messages:
    2,445
    Unless you own Komplete 12, you would still benefit from new instruments with Komplete Start.
    Please send me a PM with your account email and I'll try to see why it's not showing up in your NA ;)
     
  3. Matt @ NI

    Matt @ NI NI Team NI Team

    Messages:
    2,445
    Your Komplete Start is already available in your account and so you might have already installed the product you trying to find.
     
  4. Ksynth

    Ksynth NI Product Owner

    Messages:
    28
    It does not show up in NA.
     
  5. Goon

    Goon NI Product Owner

    Messages:
    884
    Ensure you are logging in with the correct account email address.
     
  6. Matt @ NI

    Matt @ NI NI Team NI Team

    Messages:
    2,445
    Can you send a screenshot of what you see in Native Access under Not installed when logged in with your account?
     
  7. Phuc Nguyen

    Phuc Nguyen New Member

    Messages:
    1
    It also does not show up in my NA
     
  8. Ksynth

    Ksynth NI Product Owner

    Messages:
    28
    Its sorted now. Took a while to find it.

    Thanks
     
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