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Kontakt 5 Quickload won't save

Discussion in 'KONTAKT' started by with, Sep 13, 2018.

  1. with

    with New Member

    Messages:
    16
    I used to make great use of Quikload in Kontakt. Since installing on a new computer, of all the instruments I attempt drag into Quickload, about 10% of them save. They'll appear there during the Live session during which I added them to Quickload, but any session after that, most of them won't appear. No change if I attempt to update Quickload through standalone Kontakt.

    Any tips would be much appreciated!
     
  2. David Das

    David Das Moderator Moderator

    Messages:
    7,060
    That's really strange. On a Mac, QuickLoad is done via aliases, and you can see this in the Finder.

    Do a test by opening the QuickLoad folder (yourusername/Library/Application Support/Native Instruments/Kontakt 5/QuickLoad). Then open the Kontakt application. Then add one item to QuickLoad from within Kontakt, and see if it appears in the correct location from the path mentioned above. Then quit Kontakt and see if it "sticks."

    Doing that process would give us valuable information on why QL is behaving so strangely for you.

    I'm wondering whether you may have a permissions problem on that folder...
     
  3. with

    with New Member

    Messages:
    16
    Sorry for my slow response. I looked at the folder while re-adding instruments to Quickload. I attempted to add instruments to Quickload both in standalone Kontakt and as a plugin in Ableton Live. In the QuickLoad folder in Finder I see the instruments appear as I add them.

    But they appear in my QuickLoad in standalone Kontakt and the Live vst only until I close the active session during which I added them - once I close and reopen either, they no longer appear. The folder structure I have in place within QuickLoad always remains when I reopen, and so do some instruments which for some reason never disappear even when the other newly added instruments do disappear. Though the newly added instruments do disappear in Kontakt Quickload, they remain in the Finder window.

    However, in Finder I do see something unusual that may help diagnose the issue. For the instruments that DO NOT appear in Kontakt's QuickLoad - in Finder I see both a ".nki Alias" file AND a ".Ink" file. For the handful of instruments that continue to appear in Kontakt's QuickLoad - in Finder I see a only the ".nki Alias" file and NOT the ".Ink" file.

    With respect to permissions, if I view the inspector on the entire QuickLoad folder in Finder, I see that the user that I use has Read & Write. But there are also "staff" and "everyone" users which have "Read Only" permissions.

    If you have any other advice on how to solve this issue I'd be much obliged!!
     
  4. too_damn_hip

    too_damn_hip NI Product Owner

    Messages:
    2
    I too am having this same issue. Certain instruments won’t hold in Quck Find. This started for me right after I put everything on a new larger SSD drive. Have you found a solution yet?
    Thanks
     
  5. Macmechanic

    Macmechanic New Member

    Messages:
    1
    I had the same issue after moving the samples on an external SSD (my internal laptop drive was getting too full). The way I found to fix it was to go to the Quickload folder as described in Reply #2, and replace the aliases that no longer worked. Rather than fix each one individually, I option-command-dragged each real instrument (the .nki file) from its location on the external SSD (thus copying an alias) to its folder of aliases in the Quickload folder.

    The new alias doesn't have "alias" tacked onto its name, but it works nonetheless; or it works for me, anyway. If Kontakt is open while you do this, those instruments won't show up until you restart Kontakt.

    I suppose it would also work if you deleted all the instruments and multis in the Quickload folder and just loaded them all again. The way I did it saved me from rebuilding all those folders and typing in their names.
     
  6. stevefal

    stevefal New Member

    Messages:
    13
    Same issue. What's the real fix?
     
  7. stevefal

    stevefal New Member

    Messages:
    13
    After a little investigation, it seems two things are happening:

    1) Old, broken .nki aliases saved in Quickload folders do not display in Quickload.
    2) New, working .nki aliases dragged into Quickload appear for the session, but do not overwrite the old broken files in the folder.

    Consequently, updating links seems to work when you're doing it, but after reopening the plugin, it turns out nothing you did was persisted.

    For me, at least, I solved this by manually deleting old broken aliases in the file system before re-creating my desired Quickload structure.
     
  8. rolomotox

    rolomotox NI Product Owner

    Messages:
    23
    If you're using folders and moved your library you may have to delete those folders and put in new ones after you move the library.
     
  9. Jon Burr

    Jon Burr New Member

    Messages:
    12
    Yep, this is a bug. I moved my library to an external drive, started running into quickload problems, and found out that Kontakt fails to overwrite the alias files when you drag instruments into quickload from the new location....
    and it also doesn't update the alias files after you go through the missing file dialog and repoint.
    Quickest solution - delete em. On the mac, you could right-click the alias files in Library, but you gotta do each one. My instruments were already saved in the same folder on the external drive, so after deleting the alias files, dragging them all into Quickload worked.
     
  10. EvilDragon

    EvilDragon Well-Known Member

    Messages:
    19,938
    IIRC, aliases on Mac automatically follow the file no matter where you move it, so re-adding the files to quickload after you moved the library shouldn't have been necessary. But I'm not a Mac user so there might be caveat cases, although when I read the definition of aliases and how they behave, this is how it should be.
     
  11. Jon Burr

    Jon Burr New Member

    Messages:
    12
    Except if you "move" (read "copy") it to an external drive and delete the original.. then tell Native Access where the new directory is, per the directions...
    Nope. That breaks all the aliases.
    And, dragging and dropping from the new location doesn't overwrite the old aliases either. That's a bug, that should work.
    The solution is to get rid of the old aliases, or update em in the Finder one by one.
    If you were to move it to another directory on the same drive, what you say is correct, that's the Mac convention.
    The "bug" here is when you notify Kontakt via the "find file" dialog, it doesn't retain the new location - nor does it use the preference in Native Access to update the aliases.
     
  12. Jon Burr

    Jon Burr New Member

    Messages:
    12
    This didn't work for me. After doing this, when I checked the alias files ("show original") they were pointing to the old location.
    Drag and drop from the new location doesn't update the aliases.
     
  13. Jon Burr

    Jon Burr New Member

    Messages:
    12
    I had this issue again, after relocating a library on an external drive... when moving libraries, the Quickload aliases break, and don't update when you inform Kontakt or Native Access about the new location of the library.
    The fix is to go into the folder you mention above (thank you for that!), right-click on the alias, and use the OS to re-link the alias.That'll do it..
    Either that, or delete the aliases and add them back by drag/drop from the Finder into the Quickload window (maybe easier for bulk fixes when needed).