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kontrol s4 mk2 won't recognize iphone 5c

Discussion in 'Product Installation and Activation (Archive)' started by BenzelWashington, Nov 4, 2015.

  1. BenzelWashington

    BenzelWashington New Member

    Messages:
    27
    Everything updated. (nothing to update for Traktor DJ). Latest IOS for iphone.

    Kontrol S4 MK2 plugged into mains

    USB to lightning cable plugged into kontrol and then to iphone 5C. I open the Traktor DJ app and absolutely nothing happens. No lights on the kontrol. Not even the USB 'master' light to indicate something is recognized.

    If somebody could point me in the right direction it'd be very much appreciated.

    Thanks.
     
    BenzelWashington, Nov 4, 2015
    #1
  2. BenzelWashington

    BenzelWashington New Member

    Messages:
    27
    If anyone has any ideas it'd be very much appreciated. I contacted NI Support about this a week ago and have heard nothing. Should I just get a refund for the cable?
     
    BenzelWashington, Nov 6, 2015
    #2
  3. solger

    solger NI Product Owner

    Messages:
    3,941
    solger, Nov 7, 2015
    #3
  4. BenzelWashington

    BenzelWashington New Member

    Messages:
    27
    Thanks solger. Will do
     
    BenzelWashington, Nov 7, 2015
    #4