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Kore 2 crash reports

Discussion in 'Technical Issues' started by granted, Nov 11, 2007.

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  1. granted

    granted Account Suspended

    Messages:
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    My Kore 2 crashes and creates "reports." Where can I send these reports? Should I send them?

    - granted
     
  2. ew

    ew Moderator Moderator

    Messages:
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    Please do send them.

    I'm not sure where they want them sent, however. I'll check and let you know.

    ew
     
  3. granted

    granted Account Suspended

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    Hi EW,

    Any news on where I should send all my Kore 2 crash reports?
    I think I have about 10 of them right now.

    thanks,
    granted
     
  4. Marius @ NI

    Marius @ NI NI Team NI Team

    Messages:
    1,052
    Hi granted,

    please send them to the Technical Support team via the support form:

    http://www.native-instruments.de/index.php?id=suppform&L=0

    Important: Please make sure that you enter the correct system information in the support form and most important, add a problem description to your request. If you think that all crashes are part of the same problem (e.g. loading a specific plugin or getting a startup crash in standalone), you can put multiple crashlogs into one ZIP, otherwise it would be good to either file multiple support requests or make otherwise sure which crashlog belongs to which problem description.

    Any bug reports with crashlogs are very welcome in order to improve the stability of Kore!
     
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