Kore 2

Just read the ad of kore 2
First look --> there will be a new controller.

Now that we all kore 1 users were beta testers of a buggy software with many reported and NOT FIXED bugs and a poor overall performance for "only" 500 euros including a controller with weak hardware design and still not improved audio drivers with big problems on amd turion systems it would be unacceptable to pay a cent for the software update from kore 1 to kore 2 if there will be no 1.x update that fixes all the bugs before the release of kore2.

If NI thinks that KORE 1 users should pay for the Update of a software that NEVER worked as promised they will loose a lot of customers.

I will pay for extra features that improves the usage and the worth of the software. I will not pay for fixing bugs of a software that i have already paid for.

By the way - the old controller will be also have big loss of "worth" a after the release of the new one, cause there is no "hardware bug fix" - of the feet, the menu buttons, the touch sensitive buttons that sometomes go crazy...

 

It will be really a BIg Big loss of value for us, and of course Kore 1 will be discontinued. I think I paid $500.00 to be a "guinea pig", and after this I will also not buying the NI Kontrol 1 that I am considering buying. Who knows if it will be raplaced by a Kontrol 2?

You are right, this is a good way in loosing customers. Very bad for a company reputation.

 

Well, i bought the AK1 and im not angry about that. It has still some problems (driver with some prozessors ß configs) but overall its worth the money.
I dont see a Problem if it will be replaced by a improved Version, its hardware. The Software delivered with the AK1 is a kind of "goodie", or an extra argument for buying it.

When you buy a nord lead 1 it also loses "worth" when nord lead 2 is released. But the nord 1 as itself worked and the interested cummunity knows that. so it kept worth.

The Problem with Kore is that it is a Hard-Soft Combination that did never work as promised.
So who will buy a used Kore 1 Controller?.
Who will buy a used Kore 1 at all?
(Who will tell us that KORE2 is not buggy ;-) - o.k. that was mean.
Will NI take it back and change the Hardware - for sure not.
They sold us a kind of beta Version of Soft- AND Hardware.
So at least the software update should be for free. And there should be an attractive offer for changing the Hardware, too (if they can handle the costs for such an action, KORE till now must have been a financial loss for the company)

 

have they announced anything about upgrade pricing for Kore1 users? The software update should definitely be very cheap, if not free.

As for the controller, I actually need the audio component, so I have no regrets in that department.

-craig

 

Update Conditions for Kore 1 users will be announced.
And Kore 2 will work with the Kore 1 Kontroller.
So you dont need the new controller as long as you are too unsatisfied with the quality of the Buttons in Rev. 1
Yes, and the Software Update should be for free, at least for Kore ß Komplete Customers cause the built in Synth Engines in Kore 2 are already Part of Komplete 4, so they are no extra benefit for these users.

 

I just took a quick look at the Kore 2 controller picture on the site - is it much different then the current one? I don't have my Kore 1 here at work but it seems to be similar if not identical to the new one. Perhaps it's just a firmware update?

I find it rather irritating - I have not had this for a year yet - purchased new in mid July '06 and already it's being replaced.

Should be interesting to see what they come up with.


Delta

 

I'm Totaly agree with everybody, no payement for the Kore 1+ Komplete 4 users, or,
like me no more update kore 1, Komplete 3 (2 N.I products update), Komplete 4 (update). It's too much money for same product.
It will be madness for N.I to give to us a new ticket to pay for the soun of future.
The Future is now, and i've always paid it !

I hope that N.I listen this important message. Best regards.

M

 

There's no audio I/Os with the new controller.

ew

 

Ewi, I think you can understand that many of us Kore 1 owners feel really duped. I have honestly not had one hour of solid music making fun with Kore 1. I have had many many many hours of install problems with it. This is bad for a product which has been out for a year.
In contrast, I've had loads of fun with Komplete 4 with all the updated instruments (Absynth 4 is GREAT )

I think you know what the general concensus is going to be regarding the news of Kore 2. My question is, what are your feelings about it. You probably must me political correct because of your function on the forums, but even you must feel that NI created an akward and not so smart situation with this.

My personal opinion is that NI should give Kore 2 for free to Kore 1 users. And I also think that it's nothing but normal if NI gives a new controller to anyone who choses to send the old controller back. That way, the Kore 1 users are more than beta testers and get rewarded for that, and this also creates a choice for people who actually WANT the audio interface inside Kore 1 controller, to keep it and not get the Kore 2 controller. Sounds like a good idea right? What are your thoughts on this Ewi?

Kind regards,
Daan

 

It's probably not how I'd handle the situation, but I don't know all the circumstances, either.

I don't think that NI should be obligated to give a free update to KORE 1 users; there's a lot of new features from what I'm reading. I'd expect an upgrade price around what GR 1 owners pay for the GR 2 software only update ($119); that would be fair to both sides I think.

ew

 

well, i own it since mid february 2007.. and i had to send it because the light was broken. i received a new working one last week...
go figure..

 

And that would be fair why? GR 1 was a fully functional and good product. GR 2 was an even better product. Something gets better because work has been put into it, the customer pays for it. Seems fair.
Now Kore 1 is NOT fully functional. At least, hasn't been for a very very long time. Kore 1 users are basically beta testers for Kore 2. The work that is put into Kore 2 should've gone into correcting the mistakes with Kore 1. That didn't happen. I paid for that time. Maybe you can legally argue that I didn't, but let's be honest. Customers pay for a good working product. They pay for the company to put that much time into it until it works as it's supposed to. With NI that time didn't go into Kore 1, instead it went into developing Kore 2. Hence Kore 1 users should get Kore 2 for free, as the time that should've gone into making their bought product usable, instead went into the successor...
All legal arguments aside, look into your sense of honesty and try and tell me that I'm wrong...

 

I think the biggest problem here is going to be no more (or maybe one) Kore version 1 software updates, so we are probably not going to see any of the improvements we wanted unless we upgrade to version2.

It looks like they are going to charge as it says "Information on updates for KORE 1 customers will follow soon." rather than "The software will be a free update for Kore 1 owners".

I must admit if this is the end of version 1 software development I will feel cheated as I feel that version 1 is not actually finished yet.

I wonder if we can use our money off tokens they gave us for the Komplete 4 fiasco in order to upgrade?

Cheers

Andy

 

I've said from the outset that KORE works on all the systems I've put it on. It does for the most part what it was billed as being able to do. I see maybe 2% CPU overhead with it, and it's been very stable on my machines.

Therefore, in all honesty I can't agree with you.

ew

 

I don't think that statements will hold if put statistically to the test. Lots of people, I think more than ought to be normal in a case like this, had lots of problems. I don't think they're all doing something wrong or all have unstable systems...
It just feels that the productcycle is WAY to short. There should first be some more updates before we go on to the next major version.

 

I supose the best idea is to wait and see what NI say about the upgrades before we all get into heated discussions about it.

Cheers

Andy

 

Which is perhaps why they are announcing it at a later time...see how heated the discussions get? They did listen to us after the KC2006 fiasco...

I've been working on posting a full set of KSDs for the Korg Wavestation presets. This got delayed when 1.1 came out and I had to convert them all to SingleSound format so that they load faster...sounds like with Kore 2 there is yet another format. Gets tedious without some type of batch editing tool NI!

 

I put KORE 1 on the studio wall until v.1.1 Then started using it with just Komplete 4 instruments. KORE 2 might finally be fully usable due to the announced 3rd party plugin preset program batch import feature - if it works...

 

I think that NI should be obligated to give a free update to Kore 1 users.
It's a important decision for the future of this (sound) compagny.
It's a Primordial's question.