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Kore activation problem

Discussion in 'KORE' started by yellowhat, Jul 7, 2006.

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  1. yellowhat

    yellowhat NI Product Owner

    Messages:
    5
    Anyone had this problem?When I try to activate KORE a message says:
    the serial nr have already been used.
    So I cant activate it to get the update 1.01.
    When I look in the Product overview I find Kore there with serialnr,System id and no activation key.
    How do I get the activation key?


    JAkob
     
    yellowhat, Jul 7, 2006
    #1
  2. Henning @ NI

    Henning @ NI NI Team NI Team

    Messages:
    288
    Hi Jakob,

    are you sure, that you typed the correct serial?

    You can check the serial (and correct if necessary) in the Service Center.

    If there is no typo, I'd recommend to contact our registration support through the respective form.

    Best, Henning
     
    Henning @ NI, Jul 7, 2006
    #2
  3. yellowhat

    yellowhat NI Product Owner

    Messages:
    5
    The serial is correct.
    The Product overview has the correct serial and a systemid but when I run the Activation assistant in NI SC a get this message: "not activated because the serialnr has already been used"

    What can I do?

    Regards

    JAkob
     
    yellowhat, Jul 7, 2006
    #3
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