1. IMPORTANT:
    We launched a new online community and this space is now closed. This community will be available as a read-only resources until further notice.
    JOIN US HERE

Kore and Komplete 3 Activation in 2020

Discussion in 'KORE' started by Mike@MPMProd, Aug 19, 2020.

  1. Mike@MPMProd

    Mike@MPMProd New Member

    Messages:
    6
    So, has anyone had success in activating legacy discontinued products? I have a dual boot all set up with Win7 and WinXP and I need to get back up and running. I only really use FM7, Pro53, Elektrik Piano, B4II and Guitar Rig - but they are a big part of my sound arsenal and have been. It would be nice to have the other Komplete 3 products available, too. I only spent a few hundred dollars on NI gear and software but I spent months researching what to buy and months getting comfortable with the new workflow and all.

    I use the Kore 1 controller and love(d) it with Komplete 3.

    Has anyone been able to get an offline activation code from support?
     
  2. EvilDragon

    EvilDragon Well-Known Member

    Messages:
    19,938
    Offline activation is not available for a few years now. Service Center is discontinued too so it isn't available for activating FM7, GR older than version 4, Kore 1. Elektrik Piano will work inside Kontakt but you need version 5.6.8 at least.
     
    Last edited: Aug 19, 2020
    • Informative Informative x 1
  3. Mike@MPMProd

    Mike@MPMProd New Member

    Messages:
    6
    "Please let me know if you know for a fact that I can receive valid activation return files if I send "activation request" files directly to technical support.
    If so would there still be the May 31 deadline for doing that?"

    Thanks,
    I saw the offline activation request this morning so this is definitely possible. You should receive it back today via email..
    Matt @ NI, May 27, 2020
     
  4. Matt @ NI

    Matt @ NI NI Team NI Team

    Messages:
    2,445
    Offline activation was not officially available for a few years but we were processing manual request until May 31st 2020.
    Unfortunately, we are no longer able to offer it now.
     
  5. Mike@MPMProd

    Mike@MPMProd New Member

    Messages:
    6
    I believe that both the Komplete 3 suite of instruments and Kore 1 will work fine on the Windows 7 platform in compatibility mode. B4II, PRO53 and Guitar Rig have no issues. Native Instruments could regain a world of trust and goodwill by adding the older legacy products to the Native Access list. "Obligation" was the one word that stood out for me reading the EULA.

    It would be worth $100 to me to get activated again.
     
    • Like Like x 1
  6. Mike@MPMProd

    Mike@MPMProd New Member

    Messages:
    6
    Funny, I never once worried about Native Instruments deliberately "end of life-ing" my products. Everyone knows we don't need support - just activation.
    Should Native Instruments for whatever reasons no longer be able to fulfill its obligations to deliver the activation key, it will provide the Licensee with a key which ensures the continued use of the software independent of changes of the computer.
     
  7. EvilDragon

    EvilDragon Well-Known Member

    Messages:
    19,938
    Unfortunately they never seemed to have created that key which would work for people, apparently. Hindsight is 20/20.

    Also I bet lawyers would have a field trip here where you have a new EULA you accept to by simply logging into Native Access, which seems to trump any older EULA and so on...
     
    • Informative Informative x 1
  8. Kubrak

    Kubrak NI Product Owner

    Messages:
    1,056
    In that case NI should provide perpetual offline activation.
     
    • Like Like x 1
  9. Mike@MPMProd

    Mike@MPMProd New Member

    Messages:
    6
    I'd gladly transfer $100 via PayPal for activation.
     
  10. Matt @ NI

    Matt @ NI NI Team NI Team

    Messages:
    2,445
    That's not really how it works I'm afraid.
     
  11. Mike@MPMProd

    Mike@MPMProd New Member

    Messages:
    6
    We've established that offline activation is possible but there was an arbitrary cutoff date. NI is a business so sell activation support and at least partially honor your EULA.
     
  12. EvilDragon

    EvilDragon Well-Known Member

    Messages:
    19,938
    The activation servers for Service Center have been shut down and are defunct now. There is no way to authorize in any way using the old SC tech.
     
  13. zeoka

    zeoka NI Product Owner

    Messages:
    673
    Wow !